Receptionist

Express Employment Professionals - Cincinnati East; Kenosha (WI); On-site; USD 29,000 - 38,000; Full time

Job summary

Express Employment Professionals - Cincinnati East is seeking a friendly receptionist to support daily office operations in Kenosha, WI. You will greet visitors, answer calls, manage mail and shipping, and assist with data entry and scheduling using MS Office and related systems.

The ideal candidate will have a high school diploma, strong communication and organizational skills, and the ability to multitask in a fast-paced environment. Spanish bilingual skills are a plus for this role.

Qualifications

• High school diploma or equivalent.
• Previous receptionist or administrative experience a plus.
• Excellent verbal and written communication skills.
• Strong organizational skills and attention to detail.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Ability to multi-task and prioritize in a fast-paced environment.
• Friendly, positive attitude with strong customer service skills.
• Bilingual – Spanish.

Responsibilities

• Answer telephones, direct calls, and take messages.
• Greet and welcome visitors and maintain the organization’s visitor log.
• Open, sort, and route mail; and prepare outgoing mail; stamp and distribute invoices and faxes.
• Complete and distribute shipping documents and UPS labels; generate reports.
• Assist with basic administrative tasks such as data entry, filing, and office supply management.
• Provide information to clients and employees in response to inquiries.
• Operate and maintain office machines and multi-line phone system; UPS label maker; other equipment.
• Order office supplies and make service calls for equipment.
• Make travel arrangements for personnel as needed.
• Utilize UPS shipping software and MS Office; maintain MS Outlook, MS CRM, and MS Business Central data.
• Create and distribute office memos and announcements; maintain calendars.
• Attend and contribute to required meetings.
• Support the team with other clerical duties as needed.

Skills

Verbal communication

Written communication

Organizational skills

Microsoft Office

Bilingual Spanish

Education

High school diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

MS CRM

MS Business Central

UPS shipping software

Job description

Duties & Key Responsibilities:

• Answer telephones, direct calls, and take messages.
• Greet and welcome visitors and maintain the organization’s visitor log.
• Open, sort, and route mail; and prepare outgoing mail; stamp and distribute incoming invoices; and distribute incoming faxes and other interoffice paperwork.
• Complete and distribute shipping documents and UPS labels; generate appropriate reports.
• Assist with basic administrative tasks such as data entry, filing, and office supply management.
• Provide information to clients and employees in response to inquiries.
• Operate and maintain office machines, multi-line phone bank and paging system, postage meter, UPS label maker, and others.
• Order office supplies, and make service order calls for office equipment, weekly or as needed.
• Make travel arrangements for personnel, as needed.
• Utilize UPS shipping software and MS Office software; maintain and update MS Outlook database, MS CRM, and MS Business Central.
• Create and distribute the office memos and announcements as requested by Management.
• Maintain the organization’s calendars.
• Attend and contribute to all required meetings.
• Support the team with other clerical duties as needed.

Requirements:

• High school diploma or equivalent.
• Previous experience as a receptionist or in a similar administrative role is a plus.
• Excellent verbal and written communication skills.
• Strong organizational skills and attention to detail.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Ability to multi-task and prioritize in a fast-paced environment.
• Friendly, positive attitude with strong customer service skills.
• Bilingual – Spanish