Receptionist

Southwest Material Handling Inc; Jurupa Valley (CA); On-site; USD 38,000 - 48,000; Full time

Job summary

Southwest Material Handling Inc is seeking a receptionist to be the first point of contact for customers, vendors, and staff. You will provide outstanding service and support to internal and external clients, handling phones, mail, and front-desk logistics.

The role requires a high level of professionalism, excellent communication, and the ability to multitask in a fast-paced environment. A business casual dress code and punctual attendance are expected.

Qualifications

• High school diploma or equivalent required.
• 2+ years of experience in a similar role preferred.
• Proficiency with Microsoft Office (Word, Excel, Outlook).
• Ability to compose business letters and maintain filing systems.

Responsibilities

• Greet visitors and route to appropriate staff.
• Answer and screen phone calls, take messages as needed.
• Support Human Resources on special projects.
• Maintain front lobby appearance and supplies.
• Process mail and outgoing shipments.
• Assist with travel arrangements and orientation logistics.
• Prepare conference rooms for events and maintain organizational charts.
• Track office supplies and keep the supply area orderly.

Skills

Communication

Customer service

Multitasking

Organization

Attention to detail

Punctuality

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

SUMMARYThe receptionists our first impression to customers, vendors, and employees. This position provides outstanding service and support to our internal and external clients.Responsibilities:The following responsibilities are a general guideline and not intended to be an exhaustive list of the full scope of responsibilities. Duties and responsibilities are subject to change based on business needs and at managements discretion.Greets the public and refers to appropriate department and / or staff members.Answers phones in a timely manner, route calls or takes messages as needed.Assists and supports the Human Resources department with special projects.Ensure the professional appearance of the front lobby and waiting area.Ensures the front desk is neat, presentable, and equipped with supplies to perform duties.Open, sort and distribute incoming correspondence, including mail, emails etc. as neededPrepare outgoing mail including bulk mail, FedEx, payroll checks, courier services, etc.Assists with employee travel arrangements.Assists with New Hire Orientation, including preparation of welcome bags, ordering breakfast and lunch for the team.Setups conference room for special events.Maintains and distributes company organizational chart.Tracks and orders office supplies; maintains supply closet inventory and cleanliness.Performs a variety of general office support duties as assigned.Education/Additional Requirements:High school diploma or equivalentMinimum of 2 years experience in a same / similar roleKnowledge of administrative and clerical procedures and systemsProficiency with Microsoft Office software (Word, Excel, Outlook)Proven knowledge of business letter writing and the standard format for typed materialsMethods and techniques for record keeping and filingMethods and techniques of proper phone etiquetteCustomer service aptitude and attitudeDemonstrate excellent written and verbal communicationMust be punctual with good attendanceAbility to multitask in a fast-paced environmentPossess strong organizational skills and abilityDress code: Business Casual/ProfessionalPersonal attributes: Commitment / Dependability, Even Temperament, Integrity, Attention to Detail, Problem Solving