Evening Receptionist: Senior Living Admin Support

Eden Senior Care, LLC; Wilkes-Barre (Luzerne County); On-site; USD 18,000 - 26,000; Part time

Job summary

Edenbrook at Hampton, a facility under the Eden Senior Care, LLC network, is seeking a Receptionist to join the team. The role is the first point of contact for visitors, demanding professionalism, excellent customer service, and strong organizational skills to support administrative tasks and resident trust management.

In addition to greeting guests, you will handle scheduling, AP tasks, and care conferences while maintaining confidentiality and complying with regulations.

Qualifications

• Excellent customer service and communication skills.
• Proficiency with Microsoft Office Suite (Word, Excel, Outlook).
• Ability to handle multiple tasks with accuracy.
• Experience as receptionist in healthcare or long-term care is preferred.

Responsibilities

• Provide exceptional customer service by greeting all visitors and guests in a friendly and professional manner.
• Operate multi-line phone and paging systems, routing calls to the appropriate party.
• Assist in scheduling staff to ensure resident needs and compliance with regulations.
• Maintain accurate monthly and daily staffing records, ensuring timely completion.
• Secure shift coverage for open positions, vacations, call-offs, and vacancies.
• Maintain resident trust fund accounts with accuracy and confidentiality.
• Handle sensitive information with discretion and confidentiality.
• Assist with administrative tasks including document scanning, AP, and scheduling care conferences.

Skills

Telephone etiquette

Customer service

Organizational skills

Tools

Outlook

Microsoft Office

Job description

Edenbrook at Hampton, a facility under the Eden Senior Care, LLC network, is seeking a Receptionist to join the team. The role is the first point of contact for visitors, demanding professionalism, excellent customer service, and strong organizational skills to support administrative tasks and resident trust management.

In addition to greeting guests, you will handle scheduling, AP tasks, and care conferences while maintaining confidentiality and complying with regulations.