Receptionist/Administrative Assistant

Eden Senior Care, LLC; Milwaukee (WI); On-site; USD 22,000 - 28,000; Full time

Job summary

Edenbrook Lakeside, a skilled nursing facility in Milwaukee, seeks a Receptionist/Administrative Assistant for day shift. You will be the first contact for visitors and handle routine administrative tasks, scanning documents, resident trust, and scheduling care conferences.

Strong organization and customer service are essential. The role supports the business office, processes mail, handles accounts payable, maintains confidentiality, and collaborates with department heads to ensure smooth daily

Qualifications

• Strong administrative and customer service background with relevant job experience.
• Minimum one year's secretarial experience.
• High school diploma with business curriculum.
• Typing, filing and general office computer skills.

Responsibilities

• Be the first point of contact for visitors and guests, delivering excellent service.
• Assist with scanning documents, resident trust, AP, scheduling care conferences and more.
• Disperse mail to staff and residents while maintaining confidentiality.
• Assist business office and staff with accounts payable and resident trust tasks.
• Interact with customers, families, visitors, staff and residents.
• Route incoming calls and support transportation follow up as needed.

Skills

Administrative skills

Customer service

Secretarial experience

Typing

Computer skills

Organization skills

Education

High school diploma

Job description

Edenbrook Lakeside, a proud member of the Eden Senior Care network, is looking for their next Receptionist/Administrative Assistant to work on the day shift. We are skilled nursing facility that's part of the Eden Senior Care network.

Position: Receptionist/Administrative Assistant

Job Responsibilities

This role serves as the first point of contact for visitors and guests to the facility and excellent customer service and organizational skills are essential. Additionally, the Receptionist will assist with administrative tasks including scanning documents, resident trust, AP, scheduling care conferences, and more.

Essential Job Duties And Responsibilities

• Composes confidential correspondence, complies reports, and types general administrative and technical materials for the administrator.
• Coordinates the maintenance distribution, and implementation of written policies and procedures that reflect the goals and objective of the facility and the corporation. ( includes personnel policies, resident care policies, procedure manuals, position descriptions, etc.).
• Develops and maintains a good working rapport with the inter-department staff, and other departments within the facility to assure that administrative services and activities can be properly maintained to meet the needs of the facility.
• Disperses mail to staff and residents.
• Maintains confidentiality for all residents, administrative, and corporate information.
• Assist business office and staff with accounts payable and resident trust.
• Interacts with customers, families, visitors, facility and corporate staff.
• First point of contact for incoming calls; transfers to appropriate staff members/residents.
• Assists with transportation follow up and scheduling.
• Assists different department heads within the facility for other assigned tasks.

Qualifications

• Strong administrative skill set and customer service background with relevant job experience.
• Minimum one year's secretarial experience required.
• High school degree or equivalent with business curriculum required.
• Typing, filing, correspondence composition and computer skills required.
• Must possess strong organizational skills.
• Must possess the ability to interpret and apply departmental procedures.
• Must have a sense of accountability and responsibility.