Receptionist

Optalis Healthcare (Health & Rehabilitation Centers); Grove City (OH); On-site; USD 28,000 - 32,000; Full time

Job summary

Optalis Healthcare (Health & Rehabilitation Centers) is seeking a receptionist to manage the front desk, answer phones, greet visitors, and provide clerical support in a healthcare environment. You will handle calls, direct visitors, and maintain logs while delivering professional service to residents, families, and staff.

The role emphasizes strong communication, organization, and proficiency with Microsoft Office and phone systems.

Qualifications

• High school diploma or equivalent required.
• Healthcare experience preferred.
• Reception/clerical experience in a healthcare setting is a plus.

Responsibilities

• Answer phones courteously, direct calls, and take messages.
• Welcome and direct visitors, vendors, and applicants; maintain visitor log.
• Provide information to residents, families, and staff as needed.
• Sort and distribute mail, packages, and messages promptly.
• Assist with copying, filing, and data entry.
• Support survey readiness with professional conduct and accurate records.

Skills

Communication

Customer service

Organization

Clerical tasks

MS Office

Phone systems

Multitasking

Education

High school diploma

Job description

The Receptionist serves as the first point of contact for visitors, residents, and staff, ensuring a professional and welcoming atmosphere. This role manages the front desk, answers phones, directs visitors, and provides clerical support to facility operations.

Key Responsibilities:

• Answer phones courteously, direct calls, and take accurate messages.
• Welcome and direct visitors, vendors, and applicants; maintain visitor log.
• Provide accurate information to residents, families, and staff as requested.
• Sort and distribute mail, packages, and messages promptly.
• Assist with clerical tasks such as copying, filing, and data entry.
• Support survey readiness through professional conduct and accurate records.
• Strong communication and customer service skills.
• Organizational and clerical abilities.
• Proficiency with Microsoft Office and phone systems.
• Ability to handle multiple tasks in a fast-paced environment.

Required:

• High school diploma or equivalent.

Preferred:

• Experience in healthcare or office reception role.

Physical & Work Requirements

• Prolonged sitting with occasional walking and standing.
• Ability to lift 5--40 lbs and push wheelchairs as needed.

Personal Attributes:

• Professionalism
• Compassion and empathy
• Integrity

EEO is the Law