Receptionist- Riverview Care Center →

Optalis Healthcare; Columbus (OH); Hybrid; USD 19,000 - 25,000; Full time

Job summary

Optalis Healthcare is seeking a Receptionist to serve as the first point of contact for visitors, residents, and staff at our Columbus facility. The role manages the front desk, answers phones, directs visitors, and provides clerical support to facility operations.

Responsibilities include greeting guests, maintaining logs, handling messages, and supporting various office tasks. The ideal candidate will have strong communication, customer service, and organizational skills, plus proficiency with

Qualifications

• High school diploma or equivalent is required.
• Healthcare or receptionist experience is preferred.

Responsibilities

• Answer phones courteously, direct calls, and take accurate messages.
• Welcome and direct visitors, vendors, and applicants; maintain visitor log.
• Provide accurate information to residents, families, and staff as requested.
• Sort and distribute mail, packages, and messages promptly.
• Assist with clerical tasks such as copying, filing, and data entry.
• Support survey readiness through professional conduct and accurate records.
• Strong communication and customer service skills.
• Organizational and clerical abilities.
• Proficiency with Microsoft Office and phone systems.
• Ability to handle multiple tasks in a fast-paced environment.

Skills

Communication skills

Customer service

Multitasking

Organizational skills

Clerical tasks

Data entry

Professionalism

Education

High school diploma or equivalent

Tools

Microsoft Office

Phone systems

Job description

The Receptionist serves as the first point of contact for visitors, residents, and staff, ensuring a professional and welcoming atmosphere. This role manages the front desk, answers phones, directs visitors, and provides clerical support to facility operations.

Key Responsibilities:

• Answer phones courteously, direct calls, and take accurate messages.
• Welcome and direct visitors, vendors, and applicants; maintain visitor log.
• Provide accurate information to residents, families, and staff as requested.
• Sort and distribute mail, packages, and messages promptly.
• Assist with clerical tasks such as copying, filing, and data entry.
• Support survey readiness through professional conduct and accurate records.
• Strong communication and customer service skills.
• Organizational and clerical abilities.
• Proficiency with Microsoft Office and phone systems.
• Ability to handle multiple tasks in a fast-paced environment.

Required:

• High school diploma or equivalent.

Preferred:

• Experience in healthcare or office reception role.

Physical & Work Requirements

• Prolonged sitting with occasional walking and standing.
• Ability to lift 5--40 lbs and push wheelchairs as needed.

Personal Attributes:

• Professionalism
• Compassion and empathy
• Integrity