Receptionist

Stonegates Retirement Community

Greenville (DE)

On-site

USD 17,000 - 22,000

Part time

2 days ago
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Benefits offered by this job

401(k)

Job summary

Stonegates Retirement Community is seeking a friendly part-time receptionist to manage the front desk and perform a variety of administrative tasks. You will greet residents and visitors, answer phones, and provide clerical support across the organization, acting as command central for the facility.

The role requires working evenings, every other weekend, and rotating holidays. The successful candidate will demonstrate strong customer service, superb organization, and the ability to multitask in

Qualifications

  • Proven work experience as a Receptionist, Front Office Representative or similar administrative role
  • Proficiency in Microsoft Office Suite.
  • Hands-on experience with office equipment (fax, scan, copy and print)
  • Strong focus on customer service
  • Excellent written and verbal communication skills
  • Ability to be resourceful and proactive when issues arise
  • Excellent organizational skills

Responsibilities

  • Greet and welcome guests as soon as they arrive at the office
  • Direct visitors to the appropriate person and office
  • Answer, screen and forward incoming phone calls
  • Ensure reception area is tidy and presentable, with all necessary stationery and materials
  • Provide basic and accurate information in-person and via phone/email
  • Receive and sort daily mail
  • Maintain office security by following safety procedures and controlling access via the reception desk
  • Update various requests for residents on in-house TV and website
  • Perform other clerical receptionist duties such as filing, photocopying, typing and faxing

Skills

Microsoft Office Suite
Office equipment
Customer service
Communication
Organizational skills
Multitasking
Time management
Professional appearance
Resourceful

Education

High school diploma

Job description

Description

Part time receptionistEvery other weekend, holidays and some evenings possible


We are looking for a Receptionist to manage our front desk and to perform a variety of administrative and clerical tasks. Duties include assisting residents, greeting visitors, and performing administrative support across the organization. You are "command central" for the entire facility. You will field and direct phone calls, monitor email, and enter information into a computer, etc. To be successful as a Receptionist, you should have a pleasant personality, and customer service skills. You should be able to deal with emergencies in a timely and effective manner, while streamlining office operations. Multitasking and stress management skills are essential for this position. This role requires working evenings, every other weekend, and rotating holidays so flexibility is a plus. Ultimately, a Receptionist’s duties and responsibilities are to ensure the front desk welcomes guests positively, and executes all administrative tasks to the highest quality standards


Responsibilities


  • Greet and welcome guests as soon as they arrive at the office

  • Direct visitors to the appropriate person and office

  • Answer, screen and forward incoming phone calls

  • Ensure reception area is tidy and presentable, with all necessary stationery and materials

  • Provide basic and accurate information in-person and via phone/email

  • Receive and sort daily mail

  • Maintain office security by following safety procedures and controlling access via the reception desk (monitor Covid screening and vaccine status)

  • Update various requests for residents on in-house TV and website

  • Perform other clerical receptionist duties such as filing, photocopying, typing and faxing


Job Type:

Part-time


Benefits:


  • 401(k)


Schedule:


  • Weekends and holidays


Education:


  • High school or equivalent (Preferred)


Experience:


  • Microsoft Office: 1 year (Preferred)

  • Customer Service: 1 year (Preferred)


Work Location:

In person


Requirements

Skills


  • Proven work experience as a Receptionist, Front Office Representative or similar administrative role

  • Proficiency in Microsoft Office Suite.

  • Hands-on experience with office equipment (e.g. fax, scan, copy and print)

  • Professional attitude and appearance, and support of other team members

  • Strong focus on customer service

  • Solid written and verbal communication skills

  • Ability to be resourceful and proactive when issues arise

  • Excellent organizational skills

  • Multitasking and time-management skills, with the ability to prioritize tasks

  • High school diploma

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