Receptionist

Ascential Technologies; Grand Rapids (MI); Vor Ort; USD 21.000 - 28.000; Teilzeit

Zusammenfassung

Ascential Technologies, at Burke Porter Machinery's Grand Rapids facility, is seeking a receptionist for a 6-month contract. You will welcome visitors, manage check-ins, and coordinate meetings, while supporting office operations and safety compliance.

The role requires strong communication, organization, and customer-service orientation in a manufacturing setting. On-site work is required; bilingual English/Spanish is a plus for this position.

Qualifikationen

• High school diploma or equivalent
• 1+ year in receptionist/front desk/administrative support
• Professional verbal and written communication
• Strong interpersonal skills across all levels
• Excellent organizational skills in a fast-paced environment
• Proficient with Microsoft Office (Outlook/Word/Excel/Teams)
• Experience with multi-line phone systems
• Strong attention to detail and record-keeping
• Self-motivated, proactive, service-oriented
• Reliable attendance and punctuality; able to pass background check

Aufgaben

• Greet and welcome visitors professionally and notify employees of arrivals
• Manage visitor check-in, NDAs, badge issuance, and safety orientations
• Maintain visitor logs and access records per policies
• Operate multi-line phone system and direct messages to staff
• Coordinate logistics for customer visits, meetings, and VIP events
• Schedule conference room usage and support setup/teardown
• Arrange meals and catering with approved vendors; reconcile expenses
• Maintain office beverage and supply inventory
• Assist with general administrative tasks and data entry
• Keep reception and common areas clean and professional

Kenntnisse

Professional communication

Interpersonal skills

Organizational skills

MS Office

Phone systems

Attention to detail

Reliability

Background check clearance

Bilingual English/Spanish

Ausbildung

High school diploma or equivalent

Tools

Envoy

Traction Guest

MS Office (Outlook, Word, Excel, Teams)

Jobbeschreibung

Position Overview

Burke Porter Machinery is seeking a professional, customer-focused Receptionist to support our Grand Rapids manufacturing facility on a 6-month contract basis. As the first point of contact for visitors, customers, vendors, and employees, you will create a welcoming front desk experience while supporting site operations, visitor safety compliance, communications, administrative functions, and office hospitality. The ideal candidate is organized, service-oriented, proactive, and comfortable in a fast-paced manufacturing environment.

Responsibilities

Front Desk & Reception

• Greet and welcome visitors, customers, vendors, and guests professionally, serving as the primary point of contact and notifying employees of arrivals
• Manage visitor check-in, including registration, NDAs, badge issuance, and safety orientations, ensuring compliance before guests access manufacturing areas
• Maintain accurate visitor logs and access records per company security and safety policies, escalating unauthorized access or safety concerns to site leadership
• Operate the multi-line phone system and main voicemail inbox, directing calls and messages to the appropriate employees

Meetings, Events & Hospitality

• Coordinate logistics for customer visits, executive meetings, and VIP events, including room setup, materials, parking, and catering
• Schedule conference room usage and support meeting setup and teardown
• Manage meal orders and catering with approved vendors, ensuring accurate orders, timely delivery, and dietary accommodations, and reconcile catering expenses as needed

Office Support & Supplies

• Maintain inventory of beverages, breakroom supplies, and office consumables, placing orders and organizing storage to prevent shortages
• Assist with general administrative tasks, data entry, and filing as assigned
• Keep the reception and common areas clean, organized, and professional

Qualifications

• High school diploma or equivalent
• Minimum of 1 year of experience in a receptionist, front desk, customer service, or administrative support role
• Professional verbal and written communication skills
• Strong interpersonal skills, with the ability to interact effectively with employees, customers, vendors, and visitors at all levels
• Excellent organizational skills and the ability to manage multiple priorities in a fast-paced environment
• Proficiency with Microsoft Office, including Outlook, Word, Excel, and Teams
• Experience operating multi-line phone systems and managing incoming communications
• Strong attention to detail and the ability to maintain accurate records and documentation
• Self-motivated, proactive, and service-oriented, with a willingness to take ownership of responsibilities
• Reliable attendance and punctuality, with the ability to work on-site consistently throughout the contract
• Ability to pass a background check

Preferred Qualifications

• Experience in a manufacturing, industrial, engineering, or technical office environment
• Familiarity with visitor management systems such as Envoy, Traction Guest, or similar platforms
• Experience coordinating catering services, vendor relationships, or small departmental budgets
• Bilingual in English and Spanish

Ascential Technologies is a global industrial technology company with operations spanning automotive testing and validation, medical and life sciences, and advanced manufacturing. Our Grand Rapids, MI site is part of the Burke Porter Group — a recognized leader in vehicle testing, automation, and end-of-line measurement systems. We build with precision. We operate with purpose. And we’re looking for people who bring that same standard to every part of the business.