Front Desk Specialist – Manufacturing (6-Month Contract)

Burke Porter, an Ascential Technologies Brand; Grand Rapids (MI); Sur place; USD 19 000 - 30 000; Plein temps

Résumé du poste

Burke Porter Machinery in Grand Rapids is seeking a professional, customer-focused Receptionist to support our manufacturing facility on a 6-month contract. You will be the first point of contact for visitors, customers, vendors, and employees, creating a welcoming front desk experience while supporting site operations and safety orientation.

The ideal candidate is organized, service-oriented, proactive, and comfortable in a fast-paced environment, with strong communication and multi-tasking

Qualifications

• High school diploma or equivalent.
• Minimum 1 year in receptionist/front desk/admin role.
• Professional verbal and written communication.
• Strong interpersonal skills for interacting with all levels.
• Excellent organizational skills in a fast-paced environment.
• Proficient with Microsoft Office (Outlook, Word, Excel, Teams).
• Experience operating multi-line phones.
• Strong attention to detail and maintaining accurate records.
• Reliable attendance and on-site availability for the contract.
• Ability to pass a background check.

Responsabilités

• Greet and welcome visitors, customers, vendors, and guests professionally, serving as the primary point of contact and notifying employees of arrivals
• Manage visitor check-in, including registration, NDAs, badge issuance, and safety orientations, ensuring compliance before guests access manufacturing areas
• Maintain accurate visitor logs and access records per company security and safety policies, escalating unauthorized access or safety concerns to site leadership
• Operate the multi-line phone system and main voicemail inbox, directing calls and messages to the appropriate employees
• Coordinate logistics for customer visits, executive meetings, and VIP events, including room setup, materials, parking, and catering
• Schedule conference room usage and support meeting setup and teardown
• Manage meal orders and catering with approved vendors, ensuring accurate orders, timely delivery, and dietary accommodations, and reconcile catering expenses as needed
• Maintain inventory of beverages, breakroom supplies, and office consumables, placing orders and organizing storage to prevent shortages
• Assist with general administrative tasks, data entry, and filing as assigned
• Keep the reception and common areas clean, organized, and professional

Connaissances

Customer service

Verbal communication

Written communication

Interpersonal skills

MS Office

Multitasking

Phone systems

Attention to detail

On-site work

Reliability

Formation

High school diploma or equivalent

Outils

Envoy

Traction Guest

Description du poste

Burke Porter Machinery in Grand Rapids is seeking a professional, customer-focused Receptionist to support our manufacturing facility on a 6-month contract. You will be the first point of contact for visitors, customers, vendors, and employees, creating a welcoming front desk experience while supporting site operations and safety orientation.

The ideal candidate is organized, service-oriented, proactive, and comfortable in a fast-paced environment, with strong communication and multi-tasking