Receptionist

Team Kia of El Cajon; El Cajon (CA); On-site; USD 21,000 - 30,000; Full time

Job summary

Team Kia of El Cajon is seeking a Full Time Receptionist to be the welcoming face of the dealership. The role involves fielding phone calls, taking messages, assisting with purchase order creation, and processing cashiering for service and parts transactions.

Responsibilities include greeting customers, routing calls, maintaining the reception area, scanning documents, balancing cash, and upholding our standards of professionalism and ethical conduct. Evening and weekend availability required.

Qualifications

• Experience in a customer service environment.
• Proficient with phone systems and routing messages.
• Professional appearance and demeanor required.
• Evenings and weekends availability as needed.

Responsibilities

• Greet and assist customers and visitors promptly.
• Answer and route incoming phone calls.
• Take accurate messages and relay to the appropriate person.
• Maintain cleanliness and organization of the reception area.
• Balance cash drawer and ensure daily cash drop accuracy.
• Scan RO’s, POs, Parts Invoices, Deal Jackets, Dead Deals daily.
• Uphold high standards of customer service and professionalism.
• Demonstrate clear communication and friendly demeanor.
• Support the business office with tasks as directed by managers.

Skills

Customer service

Phone etiquette

Multitasking

Reliability

Tools

Cash handling

Job description

Description

Overview:

Team El Cajon is looking for a Full Time Receptionist who is both professional and personable to join our team. The purpose of this role is to ensure customer satisfaction and dealership efficiency. You will do this by fielding phone calls to take accurate messages and relaying them appropriately, scanning paperwork, cashiering parts & service transactions, and assisting with purchase order creations. As a receptionist, you are the face of the dealership and should carry yourself as such. You will do this through professional dress and conduct.?

Responsibilities:

• Maintain punctuality and reliability by arriving on time, prepared, and in appropriate attire for each scheduled shift.
• Greet and assist customers and visitors promptly
• Answer and route incoming phone calls
• Maintain cleanliness and organization of the reception area
• Maintain a clean and stocked coffee bar at all times
• Ensure the cash drawer is accurately balanced each day and the cash drop is accurately made each night.
• Cashier all required service and parts transactions
• Scan RO’s, PO’s Parts Invoices, Deal Jackets, Dead Deals daily
• Uphold the dealership’s standards for customer service, professionalism, and ethical conduct.
• Communicate clearly and effectively, demonstrating strong interpersonal skills and a friendly, approachable demeanor.
• Provide consistently high-quality customer service in every interaction.
• Demonstrate strong time management, attention to detail, initiative, accountability, coachability, and follow-through on assigned tasks.
• Take responsibility for personal performance and contribute positively to the overall success of the store.
• Any tasks as needed as directed by Managers and Business Office
  

Requirements

• Availability evenings and weekends
• Reliable and Organized