Cashier / Phone Receptionist

Hollingsworth Richards Ford; Baton Rouge (LA); On-site; USD 17,000 - 22,000; Full time

Job summary

Hollingsworth Richards Ford in Baton Rouge is seeking a reliable Cashier and Phone Receptionist to join our service team. You will be the front line for customer interactions, handling payments, scheduling, and answering calls to route customers to the right departments.

Responsibilities include greeting customers, processing payments, balancing cash, and supporting service advisors to ensure every visitor leaves satisfied and informed about their visit.

Qualifications

• Strong communication and customer service skills.
• Ability to multitask in a fast paced environment.
• Comfortable handling phone volume and scheduling appointments.
• Basic computer skills and comfort with dealership systems.
• Attention to detail and accuracy with financial transactions.
• Positive attitude and team oriented mindset.

Responsibilities

• Greet customers in person and over the phone in a friendly and professional manner.
• Answer incoming calls and route them to the appropriate department or team member.
• Assist customers with scheduling and confirming service appointments.
• Process customer payments accurately and efficiently.
• Balance daily cash drawer and handle receipts.
• Assist service advisors with customer communication when needed.
• Maintain a clean and organized front counter area.
• Support basic administrative tasks as needed.
• Ensure every customer leaves with a clear understanding of their visit.

Skills

Communication

Customer service

Multitasking

Phone etiquette

Computer skills

Attention to detail

Teamwork

Tools

Dealership systems

Job description

We are looking for a reliable and customer focused Cashier and Phone Receptionist to join our service team. This role is the front line of our operation, responsible for handling customer transactions, managing incoming calls, assisting with appointment scheduling, and ensuring every customer interaction is professional, efficient, and positive.

Key Responsibilities

• Greet customers in person and over the phone in a friendly and professional manner
• Answer incoming calls and route them to the appropriate department or team member
• Assist customers with scheduling and confirming service appointments
• Process customer payments accurately and efficiently
• Balance daily cash drawer and handle receipts
• Assist service advisors with customer communication when needed
• Maintain a clean and organized front counter area
• Support basic administrative tasks as needed
• Ensure every customer leaves with a clear understanding of their visit

Qualifications

• Strong communication and customer service skills
• Ability to multitask in a fast paced environment
• Comfortable handling phone volume and scheduling appointments
• Basic computer skills and comfort with dealership systems
• Attention to detail and accuracy with financial transactions
• Positive attitude and team oriented mindset
• Previous cashier, receptionist, or appointment setting experience is preferred but not required