Receptionist

Advanced Hiring System; Village of Pawling (NY); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Competitive pay

Full-time position

Healthcare environment

Team-based culture

Meaningful impact

Job summary

Pawling Rehabilitation & Nursing Center is seeking a Full-Time Receptionist to warmly welcome residents, visitors, and staff while handling calls, mail, and administrative tasks.

Ideal candidates will have a high school diploma, strong communication and organizational skills, and experience in front-desk or customer-service roles. Healthcare setting experience is a plus, with a friendly, dependable, and professional demeanor expected at all times.

Qualifications

• High school diploma or equivalent required.
• Receptionist/front desk experience preferred.
• Basic computer skills including email and data entry.

Responsibilities

• Operate the facility switchboard and paging system with patience and professionalism.
• Receive, screen, relay calls, forward messages, and direct calls per policy.
• Welcome and direct residents, visitors, consultants, and staff.
• Assist with visitor procedures and facility protocols as needed.
• Handle deliveries and sort/distribute incoming mail.
• Perform basic clerical duties and provide admin support as assigned.
• Maintain a warm, organized front desk environment.
• Interact respectfully with residents, families, visitors, and staff.
• Support additional front desk and admin tasks as needed.

Skills

Communication skills

Interpersonal skills

Teamwork

Professional demeanor

Multitasking

Organization

Education

High school diploma or equivalent

Tools

Basic computer skills

Email proficiency

Data entry

Job description

Job Summary

Pawling Rehabilitation & Nursing Center is seeking a Full-Time Receptionist to join our team. As an integral part of our team, you will be responsible for providing a warm and professional welcome to residents, visitors, and staff, while also handling phone calls, mail, and administrative tasks.

Responsibilities

• Operate the facility switchboard and paging system with patience, courtesy, and professionalism

• Receive, screen, and relay incoming calls, forward phone messages, and direct calls to the appropriate staff according to facility policy

• Welcome and direct residents, visitors, consultants, emergency personnel, vendors, and other guests

• Assist with visitor procedures and facility protocols as needed

• Sign for deliveries and assist with sorting and distributing incoming mail

• Perform basic clerical duties and provide administrative support as assigned

• Maintain a warm, welcoming, organized, and professional front desk environment

• Interact respectfully and courteously with residents, families, visitors, and staff

• Assist with additional front desk and administrative responsibilities as needed

Requirements

• High school diploma or equivalent required

• Previous receptionist, front desk, or customer service experience preferred

• Basic computer skills, including email, data entry, and familiarity with standard office applications

• Previous experience in a healthcare, nursing home, or medical setting is a plus

Qualifications

• Pleasant and professional speaking voice

• Strong interpersonal and communication skills

• Friendly, dependable, and professional demeanor

• Strong organizational skills and attention to detail

• Ability to multitask and remain professional in a busy environment

• Ability to work cooperatively as part of a team

• Ability to work independently while demonstrating flexibility, integrity, and professionalism

• Ability to interact effectively with residents, families, visitors, staff, volunteers, vendors, and other professionals under a variety of circumstances

• Reliable attendance and punctuality

What We Offer

• Competitive pay rate of $16 per hour

• Full-time, consistent employment

• A supportive and professional healthcare environment

• Opportunity to be part of a dedicated team

• A chance to make a meaningful impact every day