Receptionist

Life Care Centers of America; Cleveland (OH); On-site; USD 17,000 - 22,000; Part time

Job summary

Life Care Centers of America in Cleveland, OH is seeking a part-time receptionist for a long-term care facility. You will screen visitors, answer phones, and perform front desk duties in a compassionate elder care environment.

The schedule is M-W-F 3p-7p, alternating weeks, with additional Sat/Sun 10a-6:30pm; qualifications include a high school diploma or equivalent and at least six months of clerical experience; proficiency in Word, Excel, and email is expected.

Qualifications

• High school diploma or equivalent is required.
• Minimum six months experience in a clerical role.
• Proficiency in Microsoft Word, Excel, and email is expected.

Responsibilities

• Serve as the first point of contact for guests and visitors.
• Operate the facility phone and paging system.
• Exhibit excellent customer service with a positive attitude.
• Assist in the evacuation of patients.
• Read, write, speak, and understand English.

Skills

Customer service

Phone etiquette

Education

High school diploma or equivalent

Six months clerical experience

Tools

Microsoft Word

Microsoft Excel

Email literacy

Job description

Employment Status: Part-Time Shift: Evenings

Live the Mission

Part time receptionist needed for a Long-Term Care Facility. Screen visitors to building, answer phones, and other front desk responsibilities. Perfect position forcompassionate retiree who would enjoy working in the elder care environment. Schedule would be M-W-F 3p-7p, then next week M-W 3p7-p and Sat/Sun 10a-6:30pm.

Part time receptionist needed for a Long-Term Care Facility. Screen visitors to building, answer phones, and other front desk responsibilities. Perfect position forcompassionate retiree who would enjoy working in the elder care environment. Schedule would be M-W-F 3p-7p, then next week M-W 3p7-p and Sat/Sun 10a-6:30pm.

Come join our amazing team!!!!

Position Summary

The Receptionist efficiently performs clerical support and serves as the facility’s first greeter for all visitors in person as well as via phone in accordance with all applicable laws, regulations, and Life Care standards.

Education, Experience, and Licensure Requirements

• High school graduate or equivalent
• Successfully completed a secretarial science program from accredited college or university OR have a minimum of six (6) months experience in a clerical role

Specific Job Requirements

• Proficient in Microsoft Word, Excel, and e mail
• Make independent decisions when circumstances warrant such action
• Knowledgeable of practices and procedures as well as the laws, regulations, and guidelines governing functions in the post acute care facility
• Implement and interpret the programs, goals, objectives, policies, and procedures of the department
• Perform proficiently in all competency areas including but not limited to: patient rights, and safety and sanitation
• Maintains professional working relationships with all associates, vendors, etc.
• Maintains confidentiality of all proprietary and/or confidential information
• Understand and follow company policies including harassment and compliance procedures
• Displays integrity and professionalism by adhering to Life Care’sCode of Conductand completes mandatoryCode of Conductand other appropriate compliance training

Essential Functions

• Service as the first point of contact for guests and visitors in person as well as via phone in a friendly and professional manner
• Effectively operate the facility phone and paging system
• Exhibit excellent customer service and a positive attitude towards patients
• Assist in the evacuation of patients
• Concentrate and use reasoning skills and good judgment
• Communicate and function productively on an interdisciplinary team
• Sit, stand, bend, lift, push, pull, stoop, walk, reach, and move intermittently during working hours
• Read, write, speak, and understand the English language