Receptionist

General Atlantic; City of Rochester (NY); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Retirement savings plan

Professional development

Collaborative work culture

Job summary

General Atlantic is seeking a seasoned Receptionist for our New York City office. This temporary-to-permanent role involves answering calls, coordinating room bookings, arranging catering, and greeting guests with exceptional hospitality.

You will manage calendars, assist with AV setups, and liaise with departments to ensure smooth front-of-house operations. The ideal candidate has 3+ years of reception experience, strong communication skills, and proficiency with Outlook, Excel, Box, and Zoom.

Qualifications

• 3+ years of reception experience
• Excellent communication skills, written and oral
• Proficient with Outlook, Excel, Box, and Zoom systems
• Analytical with good intuition; able to act quickly
• Strong project management, time management, and prioritization
• Detail-oriented with reliable follow-through
• Able to work independently and collaboratively in a global org
• Professional presence when interacting with senior executives
• Motivated, inquisitive with a can-do attitude

Responsibilities

• Answer telephone calls and direct callers to the appropriate department/associates
• Coordinate conference room reservations and monitor calendars for conflicts
• Order catering and assist with setup and removal of food and beverages
• Monitor and reset meeting rooms for back-to-back meetings
• Initiate audio visual meetings and join Zoom as needed
• Meet and greet guests and provide hospitality
• Reserve guest offices for visiting employees
• Respond to guest suggestions and escalate issues as needed
• Work hours 8:00–17:00, Monday–Friday, with overtime as needed

Skills

Reception experience

Communication skills

Microsoft Outlook

Excel

Box

Zoom

Customer service

Time management

Attention to detail

Cross-functional collaboration

Tools

Outlook

Excel

Box

Zoom

Job description

General Atlantic is a leading global investor with more than four and a half decades of experience providing capital and strategic support for over 885 companies throughout its history. Established in 1980, General Atlantic continues to be a dedicated partner to visionary founders and investors seeking to build dynamic businesses and create lasting value. Guided by the conviction that entrepreneurs can be incredible agents of transformational change, the firm combines a collaborative global approach, sector specific expertise, a long-term investment horizon, and a deep understanding of growth drivers to partner with and scale innovative businesses around the world. The firm leverages its patient capital, operational expertise, and global platform to support a diversified investment platform spanning Growth Equity, Infrastructure, and Strategic Solutions. General Atlantic manages approximately $126 billion in assets under management, inclusive of all strategies, as of March 31, 2026, with more than 900 professionals in 20 countries across five regions. For more information on General Atlantic, please visit www.generalatlantic.com.

Position Summary

General Atlantic is actively seeking a highly skilled Receptionist that will collaborate and partner with our current Receptionist team who actively maintain a consistent and seamless service for all General Atlantic guests in our New York City office. This will be a temporary to permanent position.

Responsibilities

• Answer telephone calls and directs callers to appropriate department/associates
• Coordinate conference room reservations for multiple front of house meeting rooms. Proactively review meeting calendars to address conflicts
• Order catering and assist with the set up and removal of food & beverages as needed
• Monitor and reset all meeting rooms to ensure they are prepared for back-to-back meetings
• Initiate audio visual meetings. Dial in Zoom meetings as needed
• Meet and greet guests providing excellent hospitality and addressing their needs
• Reserve guest offices for visiting employees from other General Atlantic offices
• Respond to member/guest suggestions, concerns, and complaints in a timely and professional manner, elevate to management as needed
• Hours will be from 8:00 – 5:00 pm Monday through Friday in office; flexibility for overtime as needed

Qualifications

• 3+ years of reception experience
• Excellent communication skills, written and oral, able to articulate and communicate with customers and management and staff
• Comfortable working in Outlook, Excel, Box, and Zoom systems
• Highly analytical coupled with strong intuition; able to think and react quickly
• Strong project management skills – time management, pattern recognition, prioritization and strong judgement are critical; ability to work well under pressure without compromising quality
• Strong attention to detail, exceptional follow through and consistently delivers results
• Ability to work independently and proactively in a high performing global organization. Highly collaborative and capable of working effectively cross functionally.
• Demonstrated maturity and professional presence, comfortable interacting with senior executives
• Excellent communication skills, both verbal and written
• Highly motivated, inquisitive, and positive can-do attitude

GA Value

• Competitive compensation
• Comprehensive health, dental, and vision insurance plans
• Retirement savings plan with employer matching
• Professional development opportunities and ongoing training
• Collaborative and inclusive work culture with opportunities for advancement

General Atlantic offers a robust reward program to all employees that will support you and your family, maintaining fulfilling, secure and healthy lives now and into the future, which includes but is not limited to medical insurance, retirement savings contributions, mental and physical health resources and an equal pay program that allows you to earn an annual base salary of $60,000-90,000 of which the exact amount offered will be driven by the degree to which you meet role requirements, additional special skills and experience. Additional reward programs, such as annual discretionary bonuses and long-term incentive programs, are available for eligible employees and are offered as recognition for performance and one’s contributions towards the organization’s success.

General Atlantic is an equal opportunity employer and does not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

By completing this application, you are consenting to General Atlantic’s processing and use of your personal data. Information on how General Atlantic will use and process your data can be found here: https://www.generalatlantic.com/privacy-notice/

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in General Atlantic ’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.