Receptionist

General Atlantic; New York (NY); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive health, dental, and eye-

Retirement savings plan with employer

Professional development opportunities

Collaborative and inclusive work-cult

Job summary

General Atlantic seeks a skilled Receptionist to support a seamless, welcoming experience for guests in our New York City office. This temporary-to-permanent position requires professional hospitality, strong communication, and solid admin skills to manage front-of-house operations.

You will handle calls, coordinate meetings, arrange catering, and assist with AV setup, while maintaining a high standard of service for executives and staff in a fast-paced, global environment.

Qualifications

• 3+ years of reception experience.
• Excellent communication skills, written and oral.
• Comfortable working with Outlook, Excel, Box, and Zoom.

Responsibilities

• Answer telephone calls and direct callers to the appropriate department or associates.
• Coordinate conference room reservations and review calendars for conflicts.
• Order catering and assist with setup and removal of food and beverages.
• Monitor and reset meeting rooms to prepare for back-to-back meetings.
• Initiate audio-visual meetings and dial into Zoom as needed.
• Greet guests and provide hospitality and address their needs.
• Reserve guest offices for visiting employees from other offices.
• Respond to guest suggestions, concerns, and complaints and escalate to management when needed.
• Hours are 8:00–17:00, Monday–Friday in the office; overtime may be required.

Skills

Reception experience

Customer service

Communication skills

Organization

Detail oriented

Tools

Outlook

Excel

Box

Zoom

Job description

About General Atlantic

General Atlantic is a leading global investor with more than four and a half decades of experience providing capital and strategic support for over 885 companies throughout its history. Established in 1980, General Atlantic continues to be a dedicated partner to visionary founders and investors seeking to build dynamic businesses and create lasting value. Guided by the conviction that entrepreneurs can be incredible agents of transformational change, the firm combines a collaborative global approach, sector specific expertise, a long-term investment horizon, and a deep understanding of growth drivers to partner with and scale innovative businesses around the world. The firm leverages its patient capital, operational expertise, and global platform to support a diversified investment platform spanning Growth Equity, Infrastructure, and Strategic Solutions. General Atlantic manages approximately $126 billion in assets under management, inclusive of all strategies, as of March 31, 2026, with more than 900 professionals in 20 countries across five regions. For more information on General Atlantic, please visit www.generalatlantic.com.

Position Summary

General Atlantic is actively seeking a highly skilled Receptionist that will collaborate and partner with our current Receptionist team who actively maintain a consistent and seamless service for all General Atlantic guests in our New York City office. This will be a temporary to permanent position.

Responsibilities

• Answer telephone calls and directs callers to appropriate department/associates
• Coordinate conference room reservations for multiple front of house meeting rooms. Proactively review meeting calendars to address conflicts
• Order catering and assist with the set up and removal of food & beverages as needed
• Monitor and reset all meeting rooms to ensure they are prepared for back-to-back meetings
• Initiate audio visual meetings. Dial in Zoom meetings as needed
• Meet and greet guests providing excellent hospitality and addressing their needs
• Reserve guest offices for visiting employees from other General Atlantic offices
• Respond to member/guest suggestions, concerns, and complaints in a timely and professional manner, **escalate** to management as needed
• Hours will be from 8:00 – 5:00 pm Monday through Friday in office; flexibility for overtime as needed

Qualifications

• 3+ years of reception experience
• Excellent communication skills, written and oral, able to articulate and communicate with customers and management and staff
• Comfortable working in Outlook, Excel, Box, and Zoom systems
• Highly analytical coupled with strong intuition; able to think and react quickly
• Strong project management skills – time management, pattern recognition, prioritization and strong judgement are critical; ability to work well under pressure without compromising quality
• Strong attention to detail, exceptional follow through and consistently delivers results
• Ability to work independently and proactively in a high performing global organization. Highly collaborative and capable of working effectively cross functionally.
• Demonstrated maturity and professional presence, comfortable interacting with senior executives
• Excellent communication skills, both verbal and written
• Highly motivated, inquisitive, and positive can-do attitude

GA Value

• Competitive compensation
• Comprehensive health, dental, and vision insurance plans
• Retirement savings plan with employer matching
• Professional development opportunities and ongoing training
• Collaborative and inclusive work culture with opportunities for advancement

General Atlantic offers a robust reward program to all employees that will support you and your family, maintaining fulfilling, secure and healthy lives now and into the future, which includes but is not limited to medical insurance, retirement savings contributions, mental and physical health resources and an equal pay program that allows you to earn an annual base salary of $60,000-90,000 of which the exact amount offered will be driven by the degree to which you meet role requirements, additional special skills and experience. Additional reward programs, such as annual discretionary bonuses and long-term incentive programs, are available for eligible employees and are offered as recognition for performance and one’s contributions towards the organization’s success.

General Atlantic is an equal opportunity employer and does not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

By completing this application, you are consenting to General Atlantic’s processing and use of your personal data. Information on how General Atlantic will use and process your data can be found here: https://www.generalatlantic.com/privacy-notice/