Associate, HCM Benefits

General Atlantic; New York (NY); On-site; USD 100,000 - 150,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Retirement savings plan with employer matching

Professional development opportunities

Job summary

General Atlantic is seeking an Associate to join its Global Benefits team in New York. This role focuses on managing day-to-day benefits operations and supporting the global employee benefits programs. Ideal candidates will have 3-8 years of relevant experience, preferably in the financial services industry, and a strong proficiency in Microsoft Excel. The offered salary ranges from $100,000 to $150,000 annually, complemented by a competitive benefits package including health insurance and retirement plans.

Qualifications

• 3–8 years of relevant HR or related experience.
• Background in the financial services industry strongly preferred.
• Professional maturity and confidence interacting with senior stakeholders.

Responsibilities

• Support and execute day-to-day administration of global benefits programs.
• Manage employee inquiries regarding benefits offerings.
• Ensure accuracy of benefits data across systems and vendors.

Skills

Analytical skills

Project management

Attention to detail

Communication skills

Adaptability

Tools

Microsoft Excel

Workday

Job description

General Atlantic is a leading global investor with more than four and a half decades of experience providing capital and strategic support for over 830 companies throughout its history. Established in 1980, General Atlantic continues to be a dedicated partner to visionary founders and investors seeking to build dynamic businesses and create long term value. Guided by the conviction that entrepreneurs can be incredible agents of transformational change, the firm combines a collaborative global approach, sector specific expertise, a long-term investment horizon, and a deep understanding of growth drivers to partner with and scale innovative businesses around the world. The firm leverages its patient capital, operational expertise, and global platform to support a diversified investment platform spanning Growth Equity, Credit, Climate, and Sustainable Infrastructure strategies. General Atlantic manages approximately $118 billion in assets under management, inclusive of all strategies, as of September 30, 2025, with more than 900 professionals in 20 countries across five regions. For more information on General Atlantic, please visit: www.generalatlantic.com

Position Description

General Atlantic is seeking a high-performing Associate to join our Global Benefits team in New York. This role will support the administration and continuous improvement of the firm’s global employee benefits programs, contributing to a best-in-class employee experience.

The Associate will play a key role in managing day-to-day benefits operations, supporting vendor partnerships, and ensuring the accuracy, compliance, and effectiveness of benefits offerings across regions. This individual will serve as a key execution partner to the Senior Director, supporting the delivery and ongoing enhancement of global benefits programs. The ideal candidate brings strong attention to detail, analytical rigor, and a proactive mindset, along with the ability to navigate complex benefits programs in a global environment. This position reports to the Senior Director of Global Benefits.

Responsibilities

• Benefits Administration
• Support and execute day-to-day administration of global benefits programs, including health, retirement, wellness, and leave programs
• Manage employee inquiries and provide high-quality support and guidance on benefits offerings
• Coordinate and execute benefits enrollment processes, including new hires and annual enrollment cycles
• Ensure accuracy of benefits data across systems and vendors
• Partner with external benefits providers and brokers to support ongoing service delivery
• Assist with vendor performance tracking, issue resolution, and escalation management
• Support renewals, contract updates, and vendor communications
• Compliance & Governance
• Support compliance with applicable regulations (e.g., ERISA, COBRA, HIPAA, and international requirements)
• Support the maintenance of plan documentation, filings, and audit readiness
• Partner with internal stakeholders to ensure adherence to company policies and governance standards
• Employee Experience & Communication
• Support the development and distribution of benefits communications and educational materials
• Support initiatives to enhance employee engagement and understanding of benefits programs
• Contribute to ongoing enhancements of benefits programs, policies, and processes
• Support and execute on projects such as new vendor implementations, program rollouts, or policy updates
• Identify opportunities to improve efficiency, scalability, and employee experience

Qualifications

• 3–8 years of relevant HR or related experience
• Background in the financial services industry strongly preferred
• Experience with Workday or other HRIS platforms preferred
• Proficiency in Microsoft Excel, including formulas, pivot tables, and data analysis
• Highly analytical with sound judgment; able to think critically and adapt quickly
• Strong project management and prioritization skills; able to deliver high-quality work under pressure
• Exceptional attention to detail with consistent follow-through
• Self-directed, proactive, and effective in a fast-paced, high-performing global environment
• Collaborative and comfortable partnering cross-functionally
• Professional maturity and confidence interacting with senior stakeholders
• Excellent written and verbal communication skills
• Curious, motivated, and solutions-oriented with a positive, can-do mindset

GA Value

• Competitive compensation
• Comprehensive health, dental, and vision insurance plans
• Retirement savings plan with employer matching
• Professional development opportunities and ongoing training
• Collaborative and inclusive work culture with opportunities for advancement

General Atlantic offers a robust reward program to all employees that will support you and your family, maintaining fulfilling, secure and healthy lives now and into the future, which includes but is not limited to medical insurance, retirement savings contributions, mental and physical health resources and an equal pay program that allows you to earn a base salary of $100,000–150,000, of which the exact amount offered will be driven by the degree to which you meet role requirements, additional special skills and experience. Additional reward programs, such as annual discretionary bonuses and long-term incentive programs, are available for eligible employees and are offered as recognition for performance and one’s contributions towards the organization’s success.

General Atlantic is an equal opportunity employer and does not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.