Receptionist

Polaris Healthcare; City of Port Jervis (NY); Presencial; USD 22.000 - 30.000; Jornada completa

Descripción de la vacante

The Sentinel of Port Jervis is seeking a Receptionist to provide clerical support, greet guests, answer phones, and assist in coordinating services for residents, families, and staff. You will maintain files, logs, and communications to ensure smooth daily operations within a friendly, home-like environment.

Flexibility is required; weekend availability and early/late shifts (7am-3pm and 3pm-11pm) are expected. Join a dedicated team focused on resident wellbeing and excellent customer service.

Formación

• High school diploma or equivalent required.
• Strong verbal and written communication skills.
• Proficient in Microsoft Office and basic computer skills.

Responsabilidades

• Answer telephones and respond to residents' requests.
• Assist staff in coordinating services for residents, families, and guests.
• Maintain daily logs and prepare correspondence and forms for daily operations.
• Organize office functions and flow of communication.
• Prepare and distribute information to residents and staff.
• Conduct tours when Administrator is unavailable.
• Report concerns about residents' wellbeing to Case Manager or Administration.

Conocimientos

Customer service

Phone etiquette

Organization

Communication

Educación

High School Diploma

Herramientas

Microsoft Office

Email

Descripción del empleo

If You Are Looking to Join an Amazing Team with a Positive Work Culture and Friendly Residents, Look No Further!!

The Sentinel of Port Jervis is an Assisted Living Facility located in the tristate area of New York, New Jersey, and Pennsylvania.

At The Sentinel, we strive to create a home-like atmosphere where staff feel comfortable and safe, while residents are able to enjoy their daily routine.

Our dedicated team is committed to putting our residents first!

Flexibility is required, must be able to work weekends, 7am-3pm and 3pm-11pm shift

POSITION TITLE:

Receptionist

SUMMARY:

Provide clerical support; organize and maintain resident, personnel marketing and resource files; answer telephones; greet guests; respond to residents' requests and assist in coordination of services to residents; assist in providing services to residents, families and guests.

REPORT TO:

ADMINISTRATION

ESSENTIAL JOB:

Follow the assistance plan in providing services to residents.

RESPONSIBILTIES:

• 1. Answer telephones and respond to residents' requests.
• 2. Assist staff in providing and coordinating services to residents,
• families and guests.
• 3. Assist residents and staff in solving problems if asked.
• 4. Maintain the daily resident log and visitor log.
• 5. Prepare correspondence and other forms/documents needed for
• daily operations and marketing.
• 6. Organize office functions and flow of communication.
• 7. Duplicate and distribute information.
• 8. Compose and edit written documents to ensure correct spelling
• and grammar.
• 9. Maintain office supplies and identify needed supplies to Associate Administrator.
• 10. Create and maintain an environment for residents, families and
• guests that is customer-friendly and that values and respects the
• Uniqueness of each individual.
• 12. Conduct tours in the absence of the Administrator.
• 13. Sort and distribute mail to individual mailboxes if needed.
• 13. Report concerns or observations about residents well-being to Case Manager or Administration.