Resident-Centric Front Desk Coordinator

The-Sentinel-of-Port-Jervis; City of Port Jervis (NY); Presencial; USD 15.000 - 22.000; Jornada completa

Descripción de la vacante

The Sentinel of Port Jervis is an Assisted Living Facility serving residents across the tristate area. We are seeking a friendly receptionist to provide clerical support, greet guests, answer phones, and assist in coordinating services for residents, families and staff.

Role requires weekend availability and shifts from 7am-3pm and 3pm-11pm. You will maintain logs, prepare documents, and help create a welcoming environment for residents and visitors in a home-like setting.

Formación

• Provide clerical support and maintain resident, personnel, marketing and resource files.
• Answer telephones and greet guests.
• Respond to residents' requests and assist in coordination of services to residents, families and guests.
• Maintain daily resident and visitor logs.
• Prepare correspondence and other forms needed for daily operations and marketing.

Responsabilidades

• Answer telephones and respond to residents' requests.
• Assist staff in providing and coordinating services to residents, families and guests.
• Assist residents and staff in solving problems if asked.
• Maintain the daily resident log and visitor log.
• Prepare correspondence and other forms/documents needed for daily operations and marketing.
• Organize office functions and flow of communication.
• Distribute information to relevant parties.
• Compose and edit written documents to ensure correct spelling and grammar.
• Maintain office supplies and identify needed supplies to Associate Administrator.
• Create and maintain a customer-friendly environment that respects each individual.
• Conduct tours in the absence of the Administrator.
• Sort and distribute mail to individual mailboxes.

Conocimientos

Customer service

Communication

Administration

Herramientas

Microsoft Office

Descripción del empleo

The Sentinel of Port Jervis is an Assisted Living Facility serving residents across the tristate area. We are seeking a friendly receptionist to provide clerical support, greet guests, answer phones, and assist in coordinating services for residents, families and staff.

Role requires weekend availability and shifts from 7am-3pm and 3pm-11pm. You will maintain logs, prepare documents, and help create a welcoming environment for residents and visitors in a home-like setting.