Receptionist

The-Sentinel-of-Port-Jervis; City of Port Jervis (NY); Presencial; USD 15.000 - 22.000; Jornada completa

Descripción de la vacante

The Sentinel of Port Jervis is an Assisted Living Facility serving residents across the tristate area. We are seeking a friendly receptionist to provide clerical support, greet guests, answer phones, and assist in coordinating services for residents, families and staff.

Role requires weekend availability and shifts from 7am-3pm and 3pm-11pm. You will maintain logs, prepare documents, and help create a welcoming environment for residents and visitors in a home-like setting.

Formación

• Provide clerical support and maintain resident, personnel, marketing and resource files.
• Answer telephones and greet guests.
• Respond to residents' requests and assist in coordination of services to residents, families and guests.
• Maintain daily resident and visitor logs.
• Prepare correspondence and other forms needed for daily operations and marketing.

Responsabilidades

• Answer telephones and respond to residents' requests.
• Assist staff in providing and coordinating services to residents, families and guests.
• Assist residents and staff in solving problems if asked.
• Maintain the daily resident log and visitor log.
• Prepare correspondence and other forms/documents needed for daily operations and marketing.
• Organize office functions and flow of communication.
• Distribute information to relevant parties.
• Compose and edit written documents to ensure correct spelling and grammar.
• Maintain office supplies and identify needed supplies to Associate Administrator.
• Create and maintain a customer-friendly environment that respects each individual.
• Conduct tours in the absence of the Administrator.
• Sort and distribute mail to individual mailboxes.

Conocimientos

Customer service

Communication

Administration

Herramientas

Microsoft Office

Descripción del empleo

If You Are Looking to Join an Amazing Team with a Positive Work Culture and Friendly Residents, Look No Further!!

The Sentinel of Port Jervis is an Assisted Living Facility located in the tristate area of New York, New Jersey, and Pennsylvania.

At The Sentinel, we strive to create a home-like atmosphere where staff feel comfortable and safe, while residents are able to enjoy their daily routine.

Our dedicated team is committed to putting our residents first!

Flexibility is required, must be able to work weekends, 7am-3pm and 3pm-11pm shift

POSITION TITLE:

Receptionist

SUMMARY:

Provide clerical support; organize and maintain resident, personnel marketing and resource files; answer telephones; greet guests; respond to residents' requests and assist in coordination of services to residents; assist in providing services to residents, families and guests.

REPORT TO:

ADMINISTRATION

ESSENTIAL JOB:

Follow the assistance plan in providing services to residents.

RESPONSIBILTIES:

• 1. Answer telephones and respond to residents' requests.
• 2. Assist staff in providing and coordinating services to residents, families and guests.
• 3. Assist residents and staff in solving problems if asked.
• 4. Maintain the daily resident log and visitor log.
• 5. Prepare correspondence and other forms/documents needed for daily operations and marketing.
• 6. Organize office functions and flow of communication.
• 7. Duplicate and distribute information.
• 8. Compose and edit written documents to ensure correct spelling and grammar.
• 9. Maintain office supplies and identify needed supplies to Associate Administrator.
• 10. Create and maintain an environment for residents, families and guests that is customer-friendly and that values and respects the uniqueness of each individual.
• 11. Conduct tours in the absence of the Administrator.
• 12. Sort and distribute mail to individual mailboxes if needed.
• 13. Report concerns or observations about residents well-being to Case Manager or Administration.