Receptionist

Personal Healthcare Management LLC; City of Johnstown (NY); On-site; USD 38,000 - 46,000; Full time

Benefits offered by this job

Premium Compensation

Great Benefits Package

Professional Growth & Stability

Job summary

Personal Healthcare Management LLC is seeking a receptionist for a full-time position in Johnstown, NY. The role requires covering a 3pm–8pm shift and handling front-desk duties, visitor greeting, and line-of-communication within the facility.

The ideal candidate will have vocational training or related on-the-job experience, proficiency with MS Office, and solid organization skills to manage records, invoicing, and basic administrative tasks.

Qualifications

• Demonstrate strong customer service skills and professional communication.
• Experience handling phones, greeting visitors, and directing inquiries.
• Proficiency in basic office tasks: filing, data entry, and document preparation.

Responsibilities

• Greet visitors and determine purpose of visit, directing to the appropriate person.
• Operate office equipment and use computers for word processing, spreadsheets, and databases.
• Perform general clerical duties including ordering supplies and maintaining records.

Skills

Customer service

Phone handling

Office administration

Data entry

Education

Vocational training or related on-the-job experience

Tools

MS Office

Fax/Printer machines

Job description

Shift: 3pm -8pm 7 Days a Week

We offer the Following

• Premium Compensation

• Great Benefits Package

• Professional Growth & Stability

Job Type: Full-time

Benefits

• 401(k)

• Dental insurance

• Health insurance

• Paid time off

Schedule

• Day shift

• Monday to Friday

ESSENTIAL FUNCTIONS

• Ensure all person’s entering and exiting the facility have authorization to do so.

• Operate office equipment such as fax machines, copiers, and phone systems, and use computers for spreadsheet, word processing, database management, and other applications.

• Perform general office duties such as ordering supplies and maintaining records management systems.

• Prepare invoices, reports, memos, letters, and other documents, using word processing, spreadsheet, database, and/or presentation software, as requested

• Sort and route incoming mail, answer correspondence, and prepare outgoing mail.

• Greet visitors and determine nature and purpose of visit, direct them to specific destinations or the appropriate persons according to their needs.

• Complete word processing and clerical assignments with review of the assignee.(Filing, typing copying)

• Obtain, review and apply new information to Resident Room Listing, Department Notifications, and Department Directory.

• Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.

• Ensure no personal calls are relayed directly to personnel during his/her work hours unless it is an emergency

• Route emergency calls appropriately.

• Make copies of correspondence and other printed material.

• Provide information about establishment, such as location of departments or offices, employees within the organization, or services provided.

• Operate communication systems, such as telephone, switchboard, intercom, two-way radio, or public address.

• Beep individuals to inform them of telephone calls, using beeper and interoffice communication equipment.

• If the receptionist needs to leave the front desk at any time then s/he needs to have appropriate coverage in place.

• All other duties as assigned.

Education

Require training in vocational schools or related on-the-job experience.

ACKNOWLEDGEMENT

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. All pay rates and bonuses are paid and/ or awarded to employees based on the facilities policy and/ or the CBA, depending on the position.