Receptionist

Personal Healthcare Management LLC; Medford Hillside (MA); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Health insurance

Paid time off

Vision insurance

Job summary

Personal Healthcare Management LLC is seeking a receptionist to manage front-desk duties at our Medford, MA facility. You will greet visitors, answer phones, route calls, and support daily office operations to ensure a smooth workflow.

This role offers a pay rate of $16 per hour, a comprehensive benefits package (health, dental, vision, 401(k)) and paid time off, with opportunities for professional growth and stability within a healthcare environment.

Responsibilities

• Ensure all person’s entering and exiting the facility have authorization to do so.
• Operate office equipment and use computers for spreadsheets, word processing, database management, and other applications.
• Perform general office duties such as ordering supplies and maintaining records management systems.
• Prepare invoices, reports, memos, letters, and other documents, using word processing, spreadsheet, database, and/or presentation software, as requested
• Sort and route incoming mail, answer correspondence, and prepare outgoing mail.
• Greet visitors and determine nature and purpose of visit, direct them to appropriate destinations or the appropriate persons according to their needs.
• Complete word processing and clerical assignments with review of the assignee.
• Update Resident Room Listing, department notifications, and directory.
• Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
• Ensure no personal calls are relayed directly to personnel during work hours unless it is an emergency
• Route emergency calls appropriately.
• Make copies of correspondence and other printed material.
• Provide information about establishment, such as location of departments or offices, employees within the organization, or services provided.
• Operate communication systems, such as telephone, switchboard, intercom, two-way radio, or public address.
• Beep individuals to inform them of telephone calls, using beeper and interoffice communication equipment.
• If the receptionist needs to leave the front desk at any time then s/he needs to have appropriate coverage in place.

Job description

New Rate - $16/hr

We offer the Following:

• Premium Compensation
• Great Benefits Package
• Professional Growth & Stability

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

ESSENTIAL FUNCTIONS:

• Ensure all person’s entering and exiting the facility have authorization to do so.
• Operate office equipment such as fax machines, copiers, and phone systems, and use computers for spreadsheet, word processing, database management, and other applications.
• Perform general office duties such as ordering supplies and maintaining records management systems.
• Prepare invoices, reports, memos, letters, and other documents, using word processing, spreadsheet, database, and/or presentation software, as requested
• Sort and route incoming mail, answer correspondence, and prepare outgoing mail.
• Greet visitors and determine nature and purpose of visit, direct them to specific destinations or the appropriate persons according to their needs.
• Complete word processing and clerical assignments with review of the assignee.(Filing, typing copying)
• Obtain, review and apply new information to Resident Room Listing, Department Notifications, and Department Directory.
• Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
• Ensure no personal calls are relayed directly to personnel during his/her work hours unless it is an emergency
• Route emergency calls appropriately.
• Make copies of correspondence and other printed material.
• Provide information about establishment, such as location of departments or offices, employees within the organization, or services provided.
• Operate communication systems, such as telephone, switchboard, intercom, two-way radio, or public address.
• Beep individuals to inform them of telephone calls, using beeper and interoffice communication equipment.
• If the receptionist needs to leave the front desk at any time then s/he needs to have appropriate coverage in place.

ACKNOWLEDGEMENT

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. All pay rates and bonuses are paid and/ or awarded to employees based on the facilities policy and/ or the CBA, depending on the position.