Receptionist

EMR Group; Brownsville (TX); Hybrid; USD 20,664,000 - 27,552,000; Full time

Benefits offered by this job

PTO and 9 paid holidays

Medical and dental insurance

Employer paid vision insurance

Employer paid life insurance

HSA and FSA with employer contribution

401(k) with company match

Job summary

EMR is seeking a friendly Receptionist for our International Shipbreaking site in Brownsville, TX. You will greet employees, visitors, customers and contractors, and support front desk operations and daily administrative tasks.

Responsibilities include answering calls, routing inquiries, data entry, mail distribution, and maintaining a tidy reception area. Bilingual English/Spanish is preferred; ability to work independently and as part of a team is essential.

Qualifications

• Prior receptionist, customer service, or administrative experience preferred.
• Strong communication and courteous approach.
• Ability to work independently as well as within a team.
• Proficient with Outlook, Word, Excel and Teams.
• Bilingual English and Spanish preferred.

Responsibilities

• Greet employees, customers, contractors, and visitors, and direct them to the appropriate person or department.
• Answer and route incoming calls promptly and professionally, sharing phone coverage with other front desk staff
• Assist with scale transactions, data entry, filing, and maintaining accurate records
• Receive and distribute mail, deliveries, and documents
• Communicate effectively with coworkers and departments using phone, email, and Microsoft Teams
• Keep the reception area clean and organized, monitor office supplies, and assist with restocking shared areas
• Follow visitor check-in procedures and company safety policies, and assist with other administrative tasks as needed

Skills

Communication

Teamwork

Multitasking

Discretion

Bilingual English/Spanish

Tools

Microsoft Outlook

Microsoft Word

Excel

Teams

Job description

Job Description

About Us:

EMR is one of the world’s leading metal recycling companies with a history spanning decades. At EMR, our employees are the heart and soul of our organization. We are committed to creating a workplace that prioritizes the well-being and safety of everyone. Our company provides a supportive and inclusive community where everyone's ideas and contributions are valued. We believe in teamwork and collaboration.

Our mission is to provide our customers with efficient and reliable metal recycling services while minimizing the environmental impact of our operations. EMR recycles ten million tons of material annually, everything from beverage cans to aircraft carriers. We work with a wide variety of metals including copper, aluminum, brass, and stainless steel and can recycle it into more than 200 different types of new sustainable raw materials.

EMR offers our team a competitive salary and a comprehensive benefits package, including health insurance, retirement plans with company match, wellbeing benefits, employee assistance program and more. Join us and be a part of a team that puts people first!

About the Opportunity

As a Receptionist at EMR, you’ll play a key role in our daily operations at our International Shipbreaking site in Brownsville, TX. In this role, you’ll provide a welcoming and professional experience for employees, customers, contractors, and visitors while supporting front desk operations and daily administrative tasks.

Key Responsibilities

• Greet employees, customers, contractors, and visitors, and direct them to the appropriate person or department
• Answer and route incoming calls promptly and professionally, sharing phone coverage with other front desk staff
• Assist with scale transactions, data entry, filing, and maintaining accurate records
• Receive and distribute mail, deliveries, and documents
• Communicate effectively with coworkers and departments using phone, email, and Microsoft Teams
• Keep the reception area clean and organized, monitor office supplies, and assist with restocking shared areas
• Follow visitor check-in procedures and company safety policies, and assist with other administrative tasks as needed

Qualifications

• Previous receptionist, customer service, or administrative experience preferred
• Strong communication skills and a professional, courteous approach
• Ability to work independently as well as within a team environment
• Basic computer skills, including Microsoft Outlook, Word, Excel, and Teams
• Strong attention to detail and the ability to manage multiple tasks in a busy office
• Ability to handle confidential information with discretion
• Bilingual English and Spanish preferred

Compensation and Benefits

• PTO and 9 paid company holidays
• Medical and dental insurance
• Employer paid vision insurance
• Employer paid life insurance
• HSA and FSA with employer contribution
• 401(k) with company match