Receptionist

Salvation Army; Brookwood Estates (AL); On-site; USD 18,000 - 22,000; Part time

Job summary

The Salvation Army is seeking a temporary receptionist/administrative assistant to support front-desk operations. Schedule: Monday through Thursday 8:30 am to 4:00 pm, with a 30-minute lunch.

Responsibilities include answering the telephone, routing calls, taking accurate messages, greeting visitors, handling donations receipts, and providing general information about services. The role requires a high school diploma or GED and 2 years of relevant experience; training is provided.

Qualifications

• High school diploma or GED required.
• Two years of progressively responsible experience in a major firm with telephone switchboard responsibilities.
• Ability to read, write, and communicate in English; strong clerical skills.

Responsibilities

• Answers the telephone and transfers calls to the appropriate destination; records messages when necessary.
• Receives and receipts donations and packages; greets visitors and announces them.
• Provides general information about Salvation Army operations and services; maintains accurate records.
• Performs routine clerical tasks such as typing and filing; notifies staff of arrivals.

Skills

Telephone etiquette

Customer service

Clerical skills

Education

High school diploma or GED

Tools

Telephone switchboard

Job description

This is a Temporary position.Schedule : Monday - Thursday 8:30 am - 4:00 pm. Lunch 12- 12:30 pm .This position is responsible for :Answers the telephone in a courteous manner and directs calls to the appropriate destination; records accurate and complete messages when necessary; receives and receipts deliveries and donations; greets and announces visitors and clients; provides general information about The Salvation Army's operations and services; performs routine clerical work such as typing and filing.Key Responsibilities :Answers the telephone and transfers calls to the appropriate destination; responds to caller’s questions and provides accurate information.Records accurate and complete messages; ensures the timely and accurate distribution of messages through telephone and/or E-mail.Receives, greets, and announces visitors in a courteous and tactful manner; provides assistance to callers and visitors by answering questions and providing instructions and referrals.Notifies proper individuals when visitors or clients have arrived; ensures that visitors and clients have signed-in.Receives and prepares receipts for donations, packages, express mail, and items delivered to the lobby; notifies proper individuals of item arrival by telephone and/or E-mail.Ensures callers are referred to community services as requested/instructed.Physical Requirements & Working Conditions:Ability to meet attendance requirements.Ability to read, write, and communicate the English language.Ability to operate a telephone and/or switchboard.Ability to sort documents alphabetically and numerically.Ability to perform routine mathematical computations.Work is performed in a normal office environment where there are little or no physical discomforts associated with changes in weather or discomforts associated with noise, dust, dirt, and the likeHigh school diploma or G.E.D. required,andtwo years of progressively responsible experience working in a major firm with telephone switchboard responsibilities,orany equivalent combination of training and experience which provides the necessary knowledge, skill, and abilities.License & Certifications:None.Equal Opportunity Employer: Veterans | Disabled