Receptionist (8794)

The Salvation Army; Montgomery (AL); On-site; USD 11,000 - 15,000; Part time

Job summary

The Salvation Army in Montgomery, AL is seeking a Temporary Part Time Administrative Assistant to handle front-desk duties, answer calls, and manage messages and donations. The role requires a High School diploma or GED and at least two years of experience with switchboard responsibilities.

Strong communication and organizational skills are essential. Schedule is Monday–Thursday, 8:30 am–4:00 pm with a 30-minute lunch.

Qualifications

• High school diploma or GED required.
• Two years of progressively responsible experience with telephone switchboard responsibilities preferred.
• Equivalent combination of training and experience.
• Excellent communication and interpersonal skills.

Responsibilities

• Answers the telephone and transfers calls to the appropriate destination; responds to caller’s questions and provides accurate information.
• Records accurate messages; ensures timely and accurate distribution of messages through telephone and/or E-mail.
• Receives, greets, and announces visitors; provides assistance and referrals as needed.
• Notifies proper individuals when visitors arrive; ensures sign-in of visitors and clients.
• Receives and prepares receipts for donations, packages, express mail, and items delivered; notifies arrival by telephone and/or E-mail.
• Ensures callers are referred to community services as instructed.

Skills

Telephone handling

Customer service

Organization

Education

High school diploma or GED

Job description

Job Details: Job Location: ALM-Montgomery Al Corps - Montgomery, AL 36106, Position Type: Temporary Part Time, Salary Range: $9.50 - $9.50 Hourly, Job Category: Admin Support, This is a Temporary position.

Schedule : Monday - Thursday 8:30 am - 4:00 pm. Lunch 12- 12:30 pm .

This position is responsible for : Answers the telephone in a courteous manner and directs calls to the appropriate destination; records accurate and complete messages when necessary; receives and receipts deliveries and donations; greets and announces visitors and clients; provides general information about The Salvation Army's operations and services; performs routine clerical work such as typing and filing.

Key Responsibilities :

• Answers the telephone and transfers calls to the appropriate destination; responds to caller’s questions and provides accurate information.
• Records accurate and complete messages; ensures the timely and accurate distribution of messages through telephone and/or E-mail.
• Receives, greets, and announces visitors in a courteous and tactful manner; provides assistance to callers and visitors by answering questions and providing instructions and referrals.
• Notifies proper individuals when visitors or clients have arrived; ensures that visitors and clients have signed-in.
• Receives and prepares receipts for donations, packages, express mail, and items delivered to the lobby; notifies proper individuals of item arrival by telephone and/or E-mail.
• Ensures callers are referred to community services as requested/instructed.

Physical Requirements & Working Conditions:

• Ability to meet attendance requirements.
• Ability to read, write, and communicate the English language.
• Ability to operate a telephone and/or switchboard.
• Ability to sort documents alphabetically and numerically.
• Ability to perform routine mathematical computations.
• Work is performed in a normal office environment where there are little or no physical discomforts associated with changes in weather or discomforts associated with noise, dust, dirt, and the like

WHAT WE ARE LOOKING FOR IN YOU::

• High school diploma or G.E.D. required,
• and
• two years of progressively responsible experience working in a major firm with telephone switchboard responsibilities,
• or
• any equivalent combination of training and experience which provides the necessary knowledge, skill, and abilities.

License & Certifications: None.

Equal Opportunity Employer: Veterans | Disabled