Receptionist-Sand Springs

Salvation Army; Sand Springs (OK); On-site; USD 28,000 - 38,000; Full time

Job summary

The Salvation Army in Sand Springs, OK is seeking an Administrative Support/Receptionist to perform front-desk duties and general clerical tasks. You will answer phones, transfer calls, take accurate messages, greet visitors, and provide information about services offered.

Responsibilities include processing memberships/donations, handling payments, maintaining records and schedules, and supporting events or programs as needed.

Qualifications

• High school diploma or GED required.
• Two years of experience with telephone switchboard or front-desk duties.
• Excellent communication and organizational skills.

Responsibilities

• Answer and transfer calls; provide accurate messages.
• Receive deliveries and donations; sign in visitors.
• Perform clerical tasks: typing, spreadsheets, filing.
• Assist with event signups and program information.

Skills

Telephone handling

Clerical skills

Customer service

Microsoft Office

Data entry

Education

High school diploma or GED

Tools

Microsoft Office

Email software

Job description

Answers the telephone in a courteous manner and directs calls to the appropriate destinations; records accurate and complete messages when necessary; receives and receipts deliveries and donations; greets and announces visitors and clients; provides general information about The Salvation Army’s operations and services; performs routine clerical work such as typing, spreadsheets, and filing.Service Work (80%)Answers the telephone and transfers calls to the appropriate destination; responds to callers’ questions and provides accurate information.Records accurate and complete messages; ensures the timely and accurate distribution of messages through telephone and/or email.Notifies proper individuals when visitors have arrived; ensure that visitors and members have signed in.Receives, greets, and announces visitors in a courteous and tactful manner; aids callers and visitors by answering questions and providing instructions and referrals.Assists members in signing up for special events, activities, or programs.Administrative Support/Clerical (15%)Processes membership and program feesRecords and updates statistical information; ensures the accuracy and completeness of the same.Other Responsibilities (5%)Performs other related work as requiredEducation and ExperienceHigh school diploma or G.E.D required, and two years of progressively responsible experience working in a major firm with telephone switchboard responsibilities, or any equivalent combination of training and experience which provides the necessary knowledge, skills, and abilities.Certifications/LicensesNone