Front Desk Receptionist

Commonpoint Queens (Samuel Field YM and YWHA); New York (NY); In loco; USD 23.000 - 26.000; Part-time

Descrizione del lavoro

Commonpoint Queens is seeking a warm, professional Front Desk Receptionist to greet visitors, manage check-ins, verify membership access, and support enrollment in a welcoming, community-focused manner.

You will answer phones, schedule rooms, handle memberships, and assist with basic data entry while maintaining a safe, hospitable environment for a diverse community in Forest Hills. This part-time role requires reliability and the ability to work mornings or evenings.

Competenze

• High school diploma or equivalent.
• Excellent verbal and written communication skills.
• Professional appearance and demeanor.
• Strong organizational and multitasking abilities.
• Computer literate, including Google Drive (Gmail, Calendar, Contacts, Docs, Sheets).
• Friendly, patient, helpful and approachable personality.
• Cultural competency with diverse backgrounds.
• Attention to detail and problem-solving skills.
• One year of receptionist/front desk experience.
• Flexible hours.
• Must be legally authorized to work in the United States.

Mansioni

• Greet and welcome visitors in a professional and friendly manner.
• Manage check-in procedures and verify membership access.
• Support membership sales by answering inquiries, giving tours, and enrolling members.
• Direct visitors to the appropriate person or department.
• Assist Membership Department with duties as needed.
• Answer phones and respond to inquiries accurately and courteously.
• Take messages and ensure timely delivery to relevant staff.
• Respond to basic inquiries about Commonpoint programs and services.
• Enter and process membership forms.
• Handle mail and deliveries; schedule appointments and room bookings.
• Maintain office supplies inventory and place orders.
• Assist with data entry and record-keeping tasks.
• Monitor visitor access and issue visitor badges.
• Enforce facility policies professionally.

Conoscenze

Communication skills

Customer service

Professional appearance

Multitasking

Google Drive proficiency

Legal work eligibility

Formazione

High school diploma or equivalent

Strumenti

Google Drive

Salesforce

Descrizione del lavoro

Front Desk Receptionist

Location: Commonpoint, 67-09 108th Street, Forest Hills, NY

Position Summary

Do you love welcoming people and being the friendly face that starts someone's day on a positive note? Our community center is looking for a warm, approachable Front Desk Receptionist who enjoys helping others and creating a welcoming environment for everyone who walks through our doors.

Key Responsibilities

• Greet and welcome visitors in a professional and friendly manner
• Manage check-in procedures and verify membership access
• Support membership sales by answering inquiries, giving tours, and assisting with enrollment in a welcoming, community-focused manner.
• Direct visitors to the appropriate person or department
• Assist Membership Department with duties as needed

Telephone & Communication

• Answer phones and respond to inquiries accurately and courteously
• Take messages and ensure timely delivery to the relevant person
• Respond to basic inquiries and provide information about Commonpoint programs and services

Administrative Support

• Enter and process new, renewed and existing memberships forms
• Handle incoming and outgoing mail and deliveries
• Schedule appointments and manage room bookings for Membership programs and events
• Maintain office supplies inventory and place orders as needed
• Assist with basic data entry and record-keeping tasks

Security and Protocol

• Monitor visitor access and issue visitor badges
• Follow security procedures and protocols
• Enforce facility policies professionally

Skills and Qualifications

• High school diploma or equivalent
• Excellent verbal and written communication skills
• Professional appearance and demeanor
• Strong organizational and multitasking abilities
• Computer literate, including experience with Google Drive (Gmail, Calendar, Contacts, Docs, Sheets, etc.); knowledge of Salesforce preferred but not required
• Friendly, patient, helpful and approachable personality
• Demonstrate cultural competency through familiarity in working with people from a very diverse number of backgrounds
• Attention to detail and problem-solving skills
• Have a proven track record for reliability, dependability and honesty.
• A minimum of one year experience in a professional setting as a receptionist or front desk role.
• Ability to work flexible hours.
• Must be legally authorized to work in the United States

Job Details

Hours: Part-Time, mornings and evenings

Salary: $17-$19/hour.

Commonpoint Queens is a community-centric nonprofit, serving diverse audiences though every chapter of life, across the five boroughs and beyond. We offer a rich range of services through our vast network of professionals, social workers, and volunteers, giving people the tools and resources to succeed. Originally founded in Queens in the early 1960s, we are guided by values of service and justice as we meet the evolving needs of 80,000 people through our wide-ranging dynamic programs at over 75 locations, including flagship sites in Little Neck, Forest Hills and Elmhurst. And with an inclusive, personalized approach, our exceptional services reflect, nurture, and embrace the breadth of lives we serve across New York and beyond. At every stage and every age, people can look to Commonpoint to find care during a crisis, access opportunities to grow, and deepen their sense of connection to those around them. From summer camps and job training to food pantries and private pool clubs, Commonpoint is by your side. We are proud of Commonpoint's clients, partners, and team members who lift each other up, building relationships for a lifetime. Because being a part of Commonpoint is investing in a community where everyone is invited and welcome.