Reception & Visitor Services Coordinator

University of Rochester; City of Rochester (NY); On-site; USD 25,000 - 35,000; Full time

Job summary

University of Rochester is seeking a full-time Receptionist to greet visitors, answer calls, and support administrative operations at 60 Crittenden Blvd, Rochester, NY 14620. The role requires strong customer service, data entry, and organizational skills as part of the Transportation and Logistics department.

Daily duties include directing visitors, answering phones, scheduling meetings, and handling mail and documents, with a 40-hour workweek and a daytime shift.

Qualifications

• High School diploma and 2 years of related work experience required.
• Experience handling visitors and answering phones in a professional setting.
• Ability to manage sign-in procedures, direct visitors, and provide accurate information.

Responsibilities

• Receives visitors, patients and/or staff members and answers telephones.
• Provides direction and assistance requiring knowledge of departmental organization and procedures.
• Performs clerical duties incidental to the receptionist function.
• Maintains a tidy reception area and handles mail and deliveries as needed.
• Answers, screens, and forwards incoming calls; performs data entry and maintains filing systems.
• Schedules appointments and arranges meetings.
• Relays information with tact to maintain good relations.
• Other duties as assigned.

Skills

Receptionist

Phone handling

Data entry

Customer service

Education

High School diploma

Job description

University of Rochester is seeking a full-time Receptionist to greet visitors, answer calls, and support administrative operations at 60 Crittenden Blvd, Rochester, NY 14620. The role requires strong customer service, data entry, and organizational skills as part of the Transportation and Logistics department.

Daily duties include directing visitors, answering phones, scheduling meetings, and handling mail and documents, with a 40-hour workweek and a daytime shift.