Reception Clerk II

University of Rochester; United States; On-site; USD 25,000 - 35,000; Full time

Job summary

The University of Rochester is seeking a receptionist to warmly welcome visitors, answer phones, and direct inquiries within the Transportation and Logistics department at 60 Crittenden Blvd, Rochester, NY 14620.

This full-time role schedules Monday–Friday, 10:00 a.m. to 6:45 p.m. with rotating holidays and weekends. A high school diploma and at least two years of related experience are required; compensation ranges from $18.00 to $25.14 per hour, depending on market factors and experience.

Qualifications

• High School diploma and 2 years of related work experience required Or equivalent combination of education and experience

Responsibilities

• Receives visitors, patients and/or staff members and answers telephones.
• Provides direction and assistance requiring working knowledge of departmental organization and procedures.
• Performs clerical duties incidental to the receptionist function.
• SCHEDULE M-F 10am-645 with rotating holiday and weekends
• Receives visitors in a friendly and professional manner.
• Resolves inquiries or issues in a timely and efficient manner.
• Provides assistance or directs to the appropriate office or person.
• Exercises discretion and interpretive judgment in frequent, and often stressful, contacts with public.
• Manages visitor sign-in procedures and issues badges as necessary.
• Answers, screens, and forwards incoming phone calls.
• Performs data entry and maintains electronic and physical filing systems.
• Schedules appointments and arranges for meetings.
• Relays information, exercising tact to maintain good relations.
• Provides clerical assistance such as completing forms, sorting mail, typing reports, posting records, maintaining files, etc.
• Maintains a tidy reception area.
• Handles incoming and outgoing mail as needed, including packages and deliveries.

Education

High School diploma

Job description

As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive.

Job Location (Full Address): 60 Crittenden Blvd, Rochester, New York, United States of America, 14620 Opening: Worker Subtype: Regular Time Type: Full time Scheduled Weekly Hours: 40 Department: 100451 Transportation and Logistics Work Shift: UR - Day (United States of America) Range: UR URG 103 H Compensation Range: $18.00 - $25.14 The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job's compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations.

Responsibilities

• Receives visitors, patients and/or staff members and answers telephones.
• Provides direction and assistance requiring working knowledge of departmental organization and procedures.
• Performs clerical duties incidental to the receptionist function.
• SCHEDULE M-F 10am-645 with rotating holiday and weekends

Essential Functions

• Receives visitors in a friendly and professional manner.
• Resolves inquiries or issues in a timely and efficient manner.
• Provides assistance or directs to the appropriate office or person.
• Exercises discretion and interpretive judgment in frequent, and often stressful, contacts with public.
• Manages visitor sign-in procedures and issues badges as necessary.
• Answers, screens, and forwards incoming phone calls.
• Performs data entry and maintains electronic and physical filing systems.
• Schedules appointments and arranges for meetings.
• Relays information, exercising tact to maintain good relations.
• Provides clerical assistance such as completing forms, sorting mail, typing reports, posting records, maintaining files, etc.
• Maintains a tidy reception area.
• Handles incoming and outgoing mail as needed, including packages and deliveries.
• Other duties as assigned.

Minimum Education & Experience

High School diploma and 2 years of related work experience required Or equivalent combination of education and experience

The University of Rochester is committed to fostering, cultivating, and preserving an inclusive and welcoming culture to advance the University’s Mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion, creed, sex, sexual orientation, citizenship status, or any other characteristic protected by federal, state, or local law (Protected Characteristics). This commitment extends to non-discrimination in the administration of our policies, admissions, employment, access, and recruitment of candidates, for all persons consistent with our values and based on applicable law.

Located in western New York, Rochester is our namesake and our home. One of the world’s leading research universities, Rochester has a long tradition of breaking boundaries—always pushing and questioning, learning and unlearning. We transform ideas into enterprises that create value and make the world ever better.

Learn. Discover. Heal. Create.

If you’re looking for a career in higher education or health care, the University of Rochester may offer the perfect opportunity for your background and goals. At the University of Rochester, we are committed to fostering, cultivating, and preserving an inclusive and welcoming culture and are united by a strong commitment to be ever better—Meliora. It is an ideal that informs our shared mission to ensure all members of our community feel safe, respected, included, and valued.