Administrative Coordinator & Client Support Specialist

Kitchen Tune Up Buffalo NY; Richmond (VA); On-site; USD 19,320 - 27,517; Full time

Benefits offered by this job

Opportunity for advancement

Training & development

Team-oriented culture

Job summary

Kitchen Tune Up Buffalo NY is looking for a dependable team member for a customer support role in Richmond, Virginia. The position emphasizes organization and client communication, ideal for those who thrive in a busy environment.

Key responsibilities include answering customer calls, maintaining accurate records in our CRM, and coordinating project schedules. The starting pay is $17 per hour, with potential for performance-based compensation.

Qualifications

• Excellent communication skills and a positive attitude.
• Experience in customer service and administration preferred.
• Able to handle multiple tasks efficiently.

Responsibilities

• Answer incoming calls to assist customers professionally.
• Schedule appointments and follow up with leads.
• Maintain customer information in the CRM system.
• Prepare project documents and coordinate schedules.

Skills

Strong computer and smartphone proficiency

Excellent verbal and written communication skills

Comfortable multitasking and managing priorities

CRM experience

Experience in customer service

Reliable transportation

Takes initiative

Positive attitude

Job description

Benefits

• Opportunity for advancement
• Training & development

Kitchen Tune-Up Houston Sugar Land is growing, and we are looking for a highly organized, energetic, and dependable team member to help support our fast‑paced kitchen and bath remodeling company.

This role is perfect for someone who enjoys variety, loves helping people, thrives in an organized environment, and wants to grow with a company that values excellence, communication, and teamwork.

Responsibilities

• Answer incoming calls and assist customers professionally and promptly
• Contact new leads quickly and schedule appointments
• Follow up with customers and maintain communication throughout projects
• Input and maintain accurate customer information in our CRM system
• Prepare invoices, proposals, change orders, and project documents
• Coordinate schedules with subcontractors and vendors
• Track product orders and delivery timelines
• Inspect incoming deliveries for damage or missing items
• Assist with showroom organization and events
• Help prepare for home shows and marketing events
• Set up and assist with email campaigns in CRM software
• Pick up supplies locally when needed
• Support the team wherever needed to keep projects moving smoothly

Qualifications & Skills

• Strong computer and smartphone proficiency
• Excellent verbal and written communication skills
• Comfortable multitasking and managing priorities
• CRM experience is a plus
• Experience in customer service, administration, inside sales, or scheduling preferred
• Reliable transportation required
• Takes initiative and follows through
• Communicates clearly and professionally
• Stays organized in a fast‑paced environment
• Learns quickly and adapts well
• Enjoys helping customers and supporting a team
• Has a positive attitude and strong work ethic
• Is dependable and resourceful
• Wants long‑term growth opportunities

Why Join Kitchen Tune-Up

• Growing company with strong demand in the Houston market
• Positive, team‑oriented culture
• Opportunity for advancement and increased responsibility
• Ongoing coaching and training
• Performance‑based compensation opportunities
• Work that helps homeowners improve the heart of their home

Compensation

Starting at $17/hour + performance‐based opportunities.