Operations & Sales Support Specialist

Kitchen Tune-Up Inc.; Chicago, Northern (IL, KY); Hybrid; USD 23,000 - 32,000; Full time

Benefits offered by this job

Opportunity for advancement

Training & development

Job summary

Kitchen Tune-Up Houston Sugar Land is seeking an organized, energetic team member to support our busy kitchen and bath remodeling company. This role blends administrative tasks, customer communication, inside sales support, and office coordination.

Daily duties include answering calls, scheduling appointments, maintaining CRM data, preparing invoices and proposals, coordinating with vendors, tracking orders, and assisting with events and showroom setup.

Qualifications

• Strong computer and smartphone proficiency.
• Excellent verbal and written communication skills.
• Comfortable multitasking and managing priorities.
• CRM experience is a plus.
• Experience in customer service, administration, inside sales, or scheduling preferred.
• Reliable transportation required.

Responsibilities

• Answer incoming calls and assist customers professionally and promptly.
• Contact new leads quickly and schedule appointments.
• Follow up with customers and maintain communication throughout projects; input and maintain accurate customer information in CRM.
• Prepare invoices, proposals, change orders, and project documents.
• Coordinate schedules with subcontractors and vendors.
• Track product orders and delivery timelines.
• Inspect incoming deliveries for damage or missing items.
• Assist with showroom organization and events.
• Help prepare for home shows and marketing events.
• Set up and assist with email campaigns in CRM software.
• Pick up supplies locally when needed.
• Support the team wherever needed to keep projects moving smoothly.

Skills

Communication skills

Multitasking

Customer service

Reliability

Organizational skills

Tools

CRM experience

Smartphone proficiency

Job description

Kitchen Tune-Up Houston Sugar Land is seeking an organized, energetic team member to support our busy kitchen and bath remodeling company. This role blends administrative tasks, customer communication, inside sales support, and office coordination.

Daily duties include answering calls, scheduling appointments, maintaining CRM data, preparing invoices and proposals, coordinating with vendors, tracking orders, and assisting with events and showroom setup.