Operations & Inside Sales Admin

Kitchen Tune-Up Houston; Richmond (TX); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Opportunity for advancement

Training & development

Job summary

Kitchen Tune-Up Houston Sugar Land is seeking a highly organized, energetic office assistant to support our kitchen and bath remodeling projects. You will handle calls, manage leads, and coordinate schedules with subcontractors while keeping CRM data accurate and up to date.

The role blends customer service, administration, and sales support, offering opportunities for growth within a locally owned company backed by a national franchise network.

Qualifications

• Strong computer and smartphone proficiency.
• Excellent verbal and written communication skills.
• Comfortable multitasking and prioritizing.
• CRM experience is a plus.
• Experience in customer service, administration, inside sales, or scheduling preferred.
• Reliable transportation required.

Responsibilities

• Answer incoming calls and assist customers professionally and promptly.
• Contact new leads quickly and schedule appointments.
• Follow up with customers and maintain communication throughout projects.
• Input and maintain accurate customer information in our CRM system.
• Prepare invoices, proposals, change orders, and project documents.
• Coordinate schedules with subcontractors and vendors.
• Track product orders and delivery timelines.
• Inspect incoming deliveries for damage or missing items.
• Assist with showroom organization and events.
• Help prepare for home shows and marketing events.
• Set up and assist with email campaigns in CRM software.
• Pick up supplies locally when needed.
• Support the team wherever needed to keep projects moving smoothly.

Skills

Computer proficiency

Verbal and written communication

Multitasking

CRM experience

Customer service experience

Reliable transportation

Tools

CRM software

Job description

Kitchen Tune-Up Houston Sugar Land is seeking a highly organized, energetic office assistant to support our kitchen and bath remodeling projects. You will handle calls, manage leads, and coordinate schedules with subcontractors while keeping CRM data accurate and up to date.

The role blends customer service, administration, and sales support, offering opportunities for growth within a locally owned company backed by a national franchise network.