Client Success Admin & Scheduling Pro

Kitchen Tune-Up Houston; Richmond (VA); On-site; USD 19,000 - 28,000; Full time

Job description

Benefits

• Opportunity for advancement
• Training & development

Kitchen Tune-Up Houston Sugar Land is growing, and we are looking for a highly organized, energetic, and dependable team member to help support our fast‑paced kitchen and bath remodeling company.

This role is perfect for someone who enjoys variety, loves helping people, thrives in an organized environment, and wants to grow with a company that values excellence, communication, and teamwork.

Responsibilities

• Answer incoming calls and assist customers professionally and promptly
• Contact new leads quickly and schedule appointments
• Follow up with customers and maintain communication throughout projects
• Input and maintain accurate customer information in our CRM system
• Prepare invoices, proposals, change orders, and project documents
• Coordinate schedules with subcontractors and vendors
• Track product orders and delivery timelines
• Inspect incoming deliveries for damage or missing items
• Assist with showroom organization and events
• Help prepare for home shows and marketing events
• Set up and assist with email campaigns in CRM software
• Pick up supplies locally when needed
• Support the team wherever needed to keep projects moving smoothly

Qualifications & Skills

• Strong computer and smartphone proficiency
• Excellent verbal and written communication skills
• Comfortable multitasking and managing priorities
• CRM experience is a plus
• Experience in customer service, administration, inside sales, or scheduling preferred
• Reliable transportation required
• Takes initiative and follows through
• Communicates clearly and professionally
• Stays organized in a fast‑paced environment
• Learns quickly and adapts well
• Enjoys helping customers and supporting a team
• Has a positive attitude and strong work ethic
• Is dependable and resourceful
• Wants long‑term growth opportunities

Why Join Kitchen Tune-Up

• Growing company with strong demand in the Houston market
• Positive, team‑oriented culture
• Opportunity for advancement and increased responsibility
• Ongoing coaching and training
• Performance‑based compensation opportunities
• Work that helps homeowners improve the heart of their home

Compensation

Starting at $17/hour + performance‐based opportunities.