Sales and Operations Admin

Kitchen Tune-Up Houston; Richmond (TX); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Opportunity for advancement

Training & development

Job summary

Kitchen Tune-Up Houston Sugar Land is seeking a highly organized, energetic office assistant to support our kitchen and bath remodeling projects. You will handle calls, manage leads, and coordinate schedules with subcontractors while keeping CRM data accurate and up to date.

The role blends customer service, administration, and sales support, offering opportunities for growth within a locally owned company backed by a national franchise network.

Qualifications

• Strong computer and smartphone proficiency.
• Excellent verbal and written communication skills.
• Comfortable multitasking and prioritizing.
• CRM experience is a plus.
• Experience in customer service, administration, inside sales, or scheduling preferred.
• Reliable transportation required.

Responsibilities

• Answer incoming calls and assist customers professionally and promptly.
• Contact new leads quickly and schedule appointments.
• Follow up with customers and maintain communication throughout projects.
• Input and maintain accurate customer information in our CRM system.
• Prepare invoices, proposals, change orders, and project documents.
• Coordinate schedules with subcontractors and vendors.
• Track product orders and delivery timelines.
• Inspect incoming deliveries for damage or missing items.
• Assist with showroom organization and events.
• Help prepare for home shows and marketing events.
• Set up and assist with email campaigns in CRM software.
• Pick up supplies locally when needed.
• Support the team wherever needed to keep projects moving smoothly.

Skills

Computer proficiency

Verbal and written communication

Multitasking

CRM experience

Customer service experience

Reliable transportation

Tools

CRM software

Job description

Kitchen Tune-Up Houston Sugar Land is growing, and we are looking for a highly organized, energetic, and dependable team member to help support our fast‑paced kitchen and bath remodeling company.

This role is perfect for someone who enjoys variety in their day, loves helping people, thrives in an organized environment, and wants to grow with a company that values excellence, communication, and teamwork.

We are a locally owned remodeling company backed by a national franchise system with more than 30 years of industry leadership. Our team is passionate about delivering an exceptional remodeling experience and building trust with every homeowner we serve.

Benefits

• Opportunity for advancement
• Training & development

What You’ll Do

This position combines administrative support, customer communication, inside sales support, and office coordination.

Daily responsibilities include:

• Answer incoming calls and assist customers professionally and promptly
• Contact new leads quickly and schedule appointments
• Follow up with customers and maintain communication throughout projects
• Input and maintain accurate customer information in our CRM system
• Prepare invoices, proposals, change orders, and project documents
• Coordinate schedules with subcontractors and vendors
• Track product orders and delivery timelines
• Inspect incoming deliveries for damage or missing items
• Assist with showroom organization and events
• Help prepare for home shows and marketing events
• Set up and assist with email campaigns in CRM software
• Pick up supplies locally when neededSupport the team wherever needed to keep projects moving smoothly

Who We’re Looking For

We are looking for someone who:

• Takes initiative and follows through
• Communicates clearly and professionally
• Stays organized in a fast‑paced environment
• Learns quickly and adapts well
• Enjoys helping customers and supporting a team
• Has a positive attitude and strong work ethic
• Is dependable and resourceful
• Wants long‑term growth opportunities

Skills & Qualifications

• Strong computer and smartphone proficiency
• Excellent verbal and written communication skills
• Comfortable multitasking and managing priorities
• CRM experience is a plus
• Experience in customer service, administration, inside sales, or scheduling preferred
• Reliable transportation required

Why Join Kitchen Tune-Up?

• Growing company with strong demand in the Houston market
• Positive, team‑oriented culture
• Opportunity for advancement and increased responsibility
• Ongoing coaching and training
• Performance‑based compensation opportunities
• Work that helps homeowners improve the heart of their home

At Kitchen Tune-Up, we believe remodeling is about more than cabinets and countertops — it’s about creating spaces families love coming home to.

If you are motivated, organized, and excited to grow with a company that values people and quality, we would love to hear from you.

Compensation

Starting at $17/hour + performance‑based opportunities

Kitchen Tune-Up is independently owned and operated by a franchisee. All hiring decisions will be made by the management of this franchise location.

The positions on this website, unless otherwise indicated, are posted by Kitchen Tune-Up® franchisees. Kitchen Tune-Up® franchises are independently owned and operated businesses and if you accept a position with an Kitchen Tune-Up® franchisee, you are employed by that franchisee, and not by franchisor HFC KTU LLC, nor any of its parents or affiliates. The hiring franchisee is solely responsible for all employment decisions including hiring, termination, discipline, compensation and benefits and HFC KTU LLC and its parents and affiliates have no input or involvement in such matters. HFC KTU LLC does not receive, review or store any applications for employment. Any questions about posted positions or the hiring process must be directed to the Kitchen Tune-Up® franchisee posting the position.