Reception Desk Supervisor - Guest Experience Leader

Goodwin Living; Alexandria (VA); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Paid Time Off

Health Insurance

DailyPay

401k Retirement Plan

Tuition Assistance

Staff Emergency Grants

Free Meals

Access to Fitness Center

Job summary

Goodwin Living is seeking a Reception Desk Supervisor in Alexandria, Virginia. This role involves overseeing reception desk operations, ensuring the needs of residents and visitors are met efficiently.

The ideal candidate will have strong supervisory and customer service skills, with experience in public relations. With a focus on creating an enriching environment, Goodwin Living emphasizes diversity and professional development, offering various benefits including health insurance and tuition

Qualifications

• Minimum of two years' experience required in public relations, customer service, or related area.
• Excellent written and verbal communication skills in English required.
• Outstanding customer service skills and ability to deal tactfully with others.

Responsibilities

• Oversees reception desk operations and supervises team.
• Trains staff in reception procedures.
• Manages visitor sign-in and parking registration processes.

Skills

Public relations

Customer service

Supervisory skills

Communication skills

Microsoft Excel

Microsoft Word

Microsoft Teams

Microsoft PowerPoint

Education

High school graduate

Job description

Goodwin Living is seeking a Reception Desk Supervisor in Alexandria, Virginia. This role involves overseeing reception desk operations, ensuring the needs of residents and visitors are met efficiently.

The ideal candidate will have strong supervisory and customer service skills, with experience in public relations. With a focus on creating an enriching environment, Goodwin Living emphasizes diversity and professional development, offering various benefits including health insurance and tuition