Weekend Front Desk Receptionist - Security & Guest Services

Goodwin Living; Alexandria (VA); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Daily Pay

ESL Tutoring

Citizenship Test Tutoring

GED Tutoring

Referral Program

Free Meals

Fitness Center

Pool Access

Job summary

Goodwin Living, a nonprofit senior living and healthcare organization in Alexandria, VA, is seeking a receptionist to serve residents and visitors, manage security, and respond to issues. Duties include sign-in, camera monitoring, key/lock assistance, routing calls, receiving packages, and incident reports.

The position pays $20 per hour with two weekend shifts: 12pm–8pm or 8am–4pm. Opportunity to work in a mission-driven community focused on care and safety.

Qualifications

• High school graduate or equivalent required.
• Minimum of two years experience in public relations, customer service, or related area required.
• Must have computer skills in word processing.
• Excellent communication skills required.
• Must use discretion and independent judgment when performing job duties.

Responsibilities

• Managing visitor sign in protocols, ensuring compliance with established procedures.
• Monitoring of fixed camera views on computers located at the Reception Desk
• Responsible for counting and maintaining all cash transactions including but no limited to reconciling each cash bag and petty cash drawer on each shift
• Responding appropriately to requests to enter the building at monitored entry points and parking garage, with specific emphasis on ensuring identification is properly verified before entry is allowed
• Handling request related to resident keyless locking system, including assisting or arranging assistance to residents.
• Operates telephone console by recording and delivering messages, transferring incoming calls to residents and appropriate staff, and providing coverage to other departments as requested.
• Assists with and/or is responsible for entering information in incident reports, communication log, and other records and reports.
• Oversees and distributes facility, apartment/mailbox keys ensuring security guidelines and proper procedures are maintained.
• Collects payments and fills out appropriate forms for guestrooms, guest meals; sells and distributes meal tickets; sells stamps, and cashes checks for residents as requested.
• Uses computer to produce hospital and away list, daily change of status list, and various other memos.

Skills

Customer service

Communication

Discretion

Compassion

Cash handling

Education

High school diploma

Tools

Word processing

Job description

Goodwin Living, a nonprofit senior living and healthcare organization in Alexandria, VA, is seeking a receptionist to serve residents and visitors, manage security, and respond to issues. Duties include sign-in, camera monitoring, key/lock assistance, routing calls, receiving packages, and incident reports.

The position pays $20 per hour with two weekend shifts: 12pm–8pm or 8am–4pm. Opportunity to work in a mission-driven community focused on care and safety.