Weekend Front Desk & Concierge - $20/hr, Daily Pay

Goodwin Living Career Center; Alexandria (VA); On-site; USD 22,730 - 32,373; Part time

Benefits offered by this job

Daily Pay

ESL/Citizenship Tutoring

Referral Program up to $3,000

Free meals & fitness facilities

Job summary

Goodwin Living is a nonprofit senior living and healthcare organization based in Alexandria, Virginia, recognized for Top Workplace honors. We seek a receptionist to greet residents and visitors, monitor security systems, route calls, manage sign-in procedures, and handle cash transactions during weekend shifts.

The role requires a high school diploma, 2+ years in customer service or public relations, strong communication, discretion, and computer skills.

Qualifications

• High school graduate or equivalent required.
• Minimum of two years experience in public relations, customer service, or related area required.
• Must have computer skills in word processing.
• Must be able to deal tactfully, effectively and with compassion with all people.
• Excellent communication skills required.
• Must use discretion and independent judgment when performing job duties.

Responsibilities

• Managing visitor sign in protocols, ensuring compliance with established procedures.
• Monitoring of fixed camera views on computers located at the Reception Desk
• Responsible for counting and maintaining all cash transactions including but no limited to reconciling each cash bag and petty can drawer on each shift
• Responding appropriately to requests to enter the building at monitored entry points and parking garage, with specific emphasis on ensuring identification is properly verified before entry is allowed
• Handling request related to resident keyless locking system, including assisting or arranging assistance to residents.
• Operates telephone console by recording and delivering messages, transferring incoming calls to residents and appropriate staff, and providing coverage to other departments as requested.
• Assists with and/or is responsible for entering information in incident reports, communication log, and other records and reports.
• Oversees and distributes facility, apartment/mailbox keys ensuring security guidelines and proper procedures are maintained.
• Collects payments and fills out appropriate forms for guestrooms, guest meals; sells and distributes meal tickets; sells stamps, and cashes checks for residents as requested.
• Uses computer to produce hospital and away list, daily change of status list, and various other memos.

Skills

Excellent communication

Customer service

Discretion and judgment

Interpersonal skills

Professional tact

Education

High school diploma or equivalent

Tools

Word processing

Job description

Goodwin Living is a nonprofit senior living and healthcare organization based in Alexandria, Virginia, recognized for Top Workplace honors. We seek a receptionist to greet residents and visitors, monitor security systems, route calls, manage sign-in procedures, and handle cash transactions during weekend shifts.

The role requires a high school diploma, 2+ years in customer service or public relations, strong communication, discretion, and computer skills.