Receiving & Concierge Coordinator

KW Property Management LLC; Juno Beach (FL); On-site; USD 30,000 - 42,000; Full time

Job summary

KW Property Management LLC in Florida is seeking a customer service oriented team member to serve as a liaison between residents, guests, and staff. The role will focus on processing packages, logging shipments, and coordinating deliveries.

You should be comfortable with computer software, MS Office, and bilingual English/Spanish; the job requires organization, strong communication, and the ability to lift up to 30 pounds.

Qualifications

• Prior experience in a related position.
• Six months to one year in related experience and/or training.
• Bi-lingual a plus; English and Spanish.
• Proficient use of MS Office.

Responsibilities

• Receives incoming packages and logs information on packing slip into resident software.
• Sorts, counts, packages, labels, insures, unpacks, and/or logs inventory which is shipped or received.
• Inspects shipments for damages or defects; records discrepancies or damages and notifies supervisor and/or purchasing personnel.
• Delivers packages to Front Desk at times, and obtains authorized signatures for accepted items.
• Traces lost shipments and/or customer claims of lost shipments; initiates proof of delivery documents.
• May maintain department database, prepare routine reports, and file shipping/receiving records.
• Follows established company policies, procedures, and objectives, continuous quality improvement objectives, and safety.
• Receives and logs contractors into the system and contractor log whom will perform work or deliver items to the units.
• Provide contractor badge along with photo to identify the individual while working inside the building.
• Maintains communication with Front Desk when a contractor has arrived and advise which unit they will need access for.
• Communicate with Management Office each time a contractor arrives with building materials or furniture deliveries to ensure they have provided the required elevator deposit.
• Performs miscellaneous job-related duties as assigned.

Skills

Bilingual English/Spanish

Customer service

Communication skills

Organizational skills

Tools

MS Office

Job description

KW Property Management LLC in Florida is seeking a customer service oriented team member to serve as a liaison between residents, guests, and staff. The role will focus on processing packages, logging shipments, and coordinating deliveries.

You should be comfortable with computer software, MS Office, and bilingual English/Spanish; the job requires organization, strong communication, and the ability to lift up to 30 pounds.