Real-Time Workforce Operations Specialist (Remote)

Pavago; United States; Remote; USD 55,000 - 75,000; Full time

Job summary

Pavago is seeking an Operations Specialist (Workforce Operations & Scheduling) to manage live staffing on a fast-paced scheduling platform. This remote role requires coordinating shifts, attendance, and last‑minute coverage during U.S. business hours.

You will drive end‑to‑end fulfillment, resolve issues in real time, and partner with clients and on‑site managers to ensure reliable service. Ideal candidates are highly organized, calm under pressure, and excel at coordinating multiple moving

Qualifications

• 2+ years in operations, staffing coordination or scheduling.
• Experience in live operations environments.
• Excellent written and spoken English communication.

Responsibilities

• Own end-to-end shift fulfillment and staffing coverage.
• Monitor live operations, attendance, clock-ins, and shift activity.
• Resolve last-minute issues and no-shows while maintaining service quality.
• Coordinate with clients, workers, and on-site managers in real time.
• Maintain scheduling records and documentation; suggest workflow improvements.

Skills

English communication

Exceptional multitasking

Organizational skills

Ownership mindset

Tools

Scheduling systems

Workforce platforms

Operational dashboards

Job description

Pavago is seeking an Operations Specialist (Workforce Operations & Scheduling) to manage live staffing on a fast-paced scheduling platform. This remote role requires coordinating shifts, attendance, and last‑minute coverage during U.S. business hours.

You will drive end‑to‑end fulfillment, resolve issues in real time, and partner with clients and on‑site managers to ensure reliable service. Ideal candidates are highly organized, calm under pressure, and excel at coordinating multiple moving