Remote Client Success & Appointment Scheduler

Embedded Shishya; United States; Remote; USD 42,000 - 66,000; Full time

Job summary

Pavago is hiring a highly organized Client Support & Scheduling Specialist to manage inbound leads, coordinate appointments, and support day-to-day operations. You’ll be one of the first contacts for prospective clients, turning incoming interest into qualified, scheduled appointments.

This fully remote role requires excellent English, confident phone skills, and CRM experience. You’ll own calls, lead follow-up, calendar coordination, and documentation to keep the pipeline moving during U.S.

Qualifications

• Based in Latin America.
• Fluent, professional English with a clear or neutral accent.
• Strong and confident phone communication skills.
• Experience in appointment setting, scheduling, client support, or administrative coordination.
• Experience using CRM systems and mantener CRM hygiene.

Responsibilities

• Handle inbound and outbound calls professionally and confidently.
• Respond quickly to new leads and client inquiries.
• Qualify leads according to company criteria and move them toward booked appointments.
• Schedule appointments and coordinate availability across calendars.
• Maintain accurate CRM records and pipeline documentation.
• Communicate with clients professionally by phone and email and provide follow‑ups.

Skills

Phone communication

English proficiency

Lead qualification

CRM usage

Organizational skills

Tools

Google Calendar

Calendly

HubSpot

Job description

Pavago is hiring a highly organized Client Support & Scheduling Specialist to manage inbound leads, coordinate appointments, and support day-to-day operations. You’ll be one of the first contacts for prospective clients, turning incoming interest into qualified, scheduled appointments.

This fully remote role requires excellent English, confident phone skills, and CRM experience. You’ll own calls, lead follow-up, calendar coordination, and documentation to keep the pipeline moving during U.S.