Real-Time Voice Engineer: Telephony & Conversational AI

CareCall USA (AI for seniors); Illinois; On-site; USD 120,000 - 150,000; Full time

Job summary

CareCall USA is building the future of senior‑care technology, enabling older adults to converse by phone without apps or screens. We’re hiring an engineer to ensure calls feel natural, with fast turn-taking, clear audio and reliable connections on ordinary phone lines.

You'll work on real-time audio pipelines, speech-to-text and text-to-speech integration, and monitoring to improve call quality. Join a team at the intersection of technology, compassion, and dignity.

Qualifications

• 3+ years building production software.
• Real-time audio or telephony experience.
• Clean, maintainable, tested code.
• Excellent written communication and async collaboration skills.

Responsibilities

• Improve response timing and turn-taking on live calls.
• Work on speech-to-text and text-to-speech integration.
• Handle dropped calls and poor connections gracefully.
• Add monitoring and tests for the call pipeline.

Skills

Real-time audio

WebRTC

SIP/Twilio

Testing & code quality

Communication & collaboration

Job description

CareCall USA is building the future of senior‑care technology, enabling older adults to converse by phone without apps or screens. We’re hiring an engineer to ensure calls feel natural, with fast turn-taking, clear audio and reliable connections on ordinary phone lines.

You'll work on real-time audio pipelines, speech-to-text and text-to-speech integration, and monitoring to improve call quality. Join a team at the intersection of technology, compassion, and dignity.