Real-Time Voice Engineer for Telephony & Conversational AI

Tomo A.I Corp; United States; Remote; USD 120,000 - 180,000; Full time

Job summary

CareCall USA is seeking an engineer to improve live-call experiences on our senior-care voice platform. You will optimize turn-taking, latency, and reliability over standard phone lines, collaborating across teams to ship robust software.

You should have 3+ years building production software, hands-on experience with real-time audio or telephony (WebRTC, SIP, Twilio or similar), and a knack for clean, well-tested code and clear written communication. Experience with TTS/STT is a plus.

Qualifications

• 3+ years building production software.
• Experience with real-time audio or telephony (WebRTC, SIP, Twilio or similar).
• Clean, maintainable, tested code.
• Excellent written communication and async collaboration skills.

Responsibilities

• Improve response timing and turn-taking on live calls.
• Work on speech-to-text and text-to-speech integration.
• Handle dropped calls and poor connections gracefully.
• Add monitoring and tests for the call pipeline.

Skills

Production software

Real-time audio/telephony

Clean code

Async collaboration

Job description

CareCall USA is seeking an engineer to improve live-call experiences on our senior-care voice platform. You will optimize turn-taking, latency, and reliability over standard phone lines, collaborating across teams to ship robust software.

You should have 3+ years building production software, hands-on experience with real-time audio or telephony (WebRTC, SIP, Twilio or similar), and a knack for clean, well-tested code and clear written communication. Experience with TTS/STT is a plus.