Real-Time Transportation Dispatcher - Keep the Trucks Moving

New England Truck Center; Exeter (NH); On-site; USD 65,000 - 75,000; Full time

Benefits offered by this job

Medical, dental, and vision plans

Life and disability coverage

AFLAC plans

401(k) with company match

Paid vacation and holidays

Job summary

New England Truck Center in Exeter, NH is seeking a Transportation Dispatcher to serve as the nerve center of the operation. You will coordinate trucks, drivers, and customers in real time, ensuring smooth daily movement and rapid issue resolution.

This full-time, on-site role requires a high-pressure, organized mindset. The team values reliability, sharp thinking, and strong communication as you manage a multi-variable dispatch environment.

Qualifications

• High school diploma or equivalent required.
• Prior logistics or dispatch experience preferred.
• Equipment and construction knowledge is a plus.

Responsibilities

• Answer incoming calls and route them to the right place.
• Dispatch multiple drivers and trucks in real time, juggling location and timing.
• Gather information quickly and relay clearly to drivers and supervisors.
• Document call and billing details in Towbook.
• Back up Transportation Supervisors on driver scheduling.
• Deliver high-level customer service and handle issues calmly and professionally.
• Ensure drivers complete paperwork on time and resolve discrepancies.
• Troubleshoot logistical problems before delays occur.
• Apply knowledge of FMCSA weight, height, and length rules; assist with permits as needed.

Skills

Urgency under pressure

Problem solving

Computer literacy

Dispatch software

Driver scheduling

Customer service

Stamina

Education

High school diploma or equivalent

Tools

Towbook

Samsara

GPS

Microsoft Office

Job description

New England Truck Center in Exeter, NH is seeking a Transportation Dispatcher to serve as the nerve center of the operation. You will coordinate trucks, drivers, and customers in real time, ensuring smooth daily movement and rapid issue resolution.

This full-time, on-site role requires a high-pressure, organized mindset. The team values reliability, sharp thinking, and strong communication as you manage a multi-variable dispatch environment.