Dispatcher — Real-Time Truck Logistics & Routing

Truck Centers, Inc.; Morton (IL); On-site; USD 24,000 - 36,000; Full time

Benefits offered by this job

401(k) with match

Health insurance

Paid time off

Disability insurance

Life and AD&D insurance

Maternity leave

Wellness program

Tool insurance

Special tooling

Job summary

Truck Centers, Inc. is hiring a Dispatcher to coordinate movement of vehicles and goods across our departments in Illinois. You will be the main contact, gathering details and getting the right driver on the job quickly in a busy environment.

The shift is Monday–Friday, 7:00am–3:30pm with rotating Saturdays; occasional after 3:30 may be needed. You will log calls, quote prices and ETAs, and use tracking software to monitor status in real time.

Qualifications

• Valid Driver’s License with ability to meet insurance requirements; Class A or B CDL with endorsements.
• Demonstrated customer service and interpersonal communications skills, even in times of stress.
• Ability to engage with diverse groups of leaders, employees, and customers.
• Strong organization and time management skills that reflect the ability to perform and prioritize multiple projects seamlessly with excellent attention to detail in a fast-paced environment.
• Ability to lead, direct, and coach other team members to achieve collective goals.
• Knowledge of computer operations, data entry, and MS Office.

Responsibilities

• Manage schedules of Dispatch team members, provide assignments, and review timesheets for payroll processing.
• Field customer and internal department requests to coordinate transportation of vehicles or goods in a fast-paced environment.
• Gather key customer and job information, log call details, and maintain accurate records.
• Quote prices and ETAs.
• Dispatch jobs to the appropriate driver(s).
• Use vehicle tracking software to route jobs and monitor status in real time.
• Support the manager with job notes and other documentation.
• Track mileage, fuel purchases, and other records, and reconcile reports.
• Release vehicles following established procedures.
• Build strong working relationships across departments, teams, and with customers.

Skills

Customer service

Interpersonal communications

Time management

Organization

MS Office

Tools

MS Office

Job description

Truck Centers, Inc. is hiring a Dispatcher to coordinate movement of vehicles and goods across our departments in Illinois. You will be the main contact, gathering details and getting the right driver on the job quickly in a busy environment.

The shift is Monday–Friday, 7:00am–3:30pm with rotating Saturdays; occasional after 3:30 may be needed. You will log calls, quote prices and ETAs, and use tracking software to monitor status in real time.