Dispatcher

NH Ross; Middle Island (NY); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

401(k) matching

Health insurance

Life insurance

Paid time off

Referral program

Job summary

A logistics company in Middle Island, NY is seeking a Dispatcher to manage and coordinate deliveries effectively. The ideal candidate will have proven experience in logistics, strong organizational skills, and excellent communication capabilities. Responsibilities include dispatching drivers, optimizing routes, and maintaining records of operations. Benefits include 401(k) matching, health insurance, and paid time off. Join a committed team focused on excellent customer service.

Qualifications

• Proven experience as a dispatcher or in a related logistics role.
• Strong organizational and multitasking abilities.
• Excellent communication and interpersonal skills.

Responsibilities

• Coordinate and dispatch drivers for deliveries and pickups.
• Manage and optimize delivery routes for timely service.
• Communicate with drivers to provide updates and support.

Skills

Organizational skills

Multitasking

Problem-solving

Communication skills

Interpersonal skills

Education

High school diploma

Tools

Dispatching software

GPS systems

Job description

The Dispatcher at NH Ross plays a critical role in ensuring the smooth operation of our logistics and delivery processes. You will be responsible for coordinating and scheduling deliveries, managing routes, and communicating effectively with drivers and clients to ensure timely and efficient service. The ideal candidate will have strong organizational skills, the ability to multitask, and a knack for problem‑solving. As a key member of our operations team, you will help optimize resource allocation and contribute to our commitment to excellent customer service.

Responsibilities

• Coordinate and dispatch drivers for deliveries and pickups in a timely and efficient manner
• Manage and optimize delivery routes to ensure timely service while minimizing costs
• Communicate with drivers to provide instructions, updates, and support
• Monitor the status of deliveries and promptly address any issues that arise during transit
• Maintain accurate records of dispatch activities and driver schedules
• Collaborate with other departments to ensure smooth communication and operations
• Assist in the training and onboarding of new dispatch personnel as needed

Requirements

• Proven experience as a dispatcher or in a related logistics role
• Strong organizational and multitasking abilities
• Excellent communication and interpersonal skills
• Ability to work under pressure and adapt to changing circumstances
• Familiarity with dispatching software and GPS systems
• Problem‑solving skills and attention to detail
• High school diploma or equivalent educational background; additional training in logistics or transportation is a plus

Benefits

• 401(k) matching
• Health insurance
• Life insurance
• Paid time off
• Referral program