Real-Time Sports CRM Push Specialist

Dexian; Florida; In loco; USD 45.000 - 48.000; Tempo pieno

Descrizione del lavoro

Dexian seeks a Coordinator - Sports CRM Operations to own real-time and scheduled push executions for major live sports moments such as NFL, UFC, and UEFA. You will ensure fans never miss a fight, game, or highlight, with emphasis on evenings and weekends when the action happens.

The role requires strong CRM experience, knowledge of push platforms (Braze/SFMC), and the ability to perform rapid QA during live events. This is a 6-month contract based in Fort Lauderdale, FL.

Competenze

• 1-3 years CRM, lifecycle marketing, push notifications.
• Hands-on experience with a push/messaging platform (Braze, SFMC, or similar).
• Comfort working live, time-pressured sends during games/events, not just pre-scheduled campaigns.

Mansioni

• Execute push, email, and in-app messages for live events.
• Monitor live events and send time-sensitive messages at key moments.
• QA all sends for accuracy before and during live windows.
• Troubleshoot send issues in real time and escalate problems quickly.
• Coordinate with Sports Digital on content availability and embargoes.
• Maintain the sports send calendar and prepare briefs ahead of weekends.
• Report post-event performance and flag optimization opportunities.

Conoscenze

CRM experience

Push notifications

Live-event sending

QA under time pressure

Sports knowledge

Cross-functional communication

Strumenti

Braze

SFMC

Descrizione del lavoro

Dexian seeks a Coordinator - Sports CRM Operations to own real-time and scheduled push executions for major live sports moments such as NFL, UFC, and UEFA. You will ensure fans never miss a fight, game, or highlight, with emphasis on evenings and weekends when the action happens.

The role requires strong CRM experience, knowledge of push platforms (Braze/SFMC), and the ability to perform rapid QA during live events. This is a 6-month contract based in Fort Lauderdale, FL.