Real-Time iSOC Security Coordinator

interfacesystems; United States; On-site; USD 30,000 - 36,000; Full time

Benefits offered by this job

Shift differential

Hiring bonus

Monthly bonus

Attendance bonus

Benefits day 1

3 weeks vacation

Job summary

Interface Systems is seeking a Level 3 iSOC Coordinator to manage live security events. You will verify alarms, monitor video feeds, and use two-way audio/video tech to communicate with monitored sites, customers, and emergency services. The role requires swift, authoritative decision-making and clear incident documentation.

On-site, night-shift work with competitive benefits starting Day 1. Expect performance bonuses and attendance incentives in a fast-paced, technology-driven team.

Qualifications

• High proficiency in alarm verification and video monitoring.
• Ability to make rapid decisions during security events.
• Strong communication with customers and emergency services.

Responsibilities

• Perform remote security checks and virtual tours of customer locations.
• Communicate with sites using two-way audio/video systems.
• Coordinate actions including contacting authorities when needed.
• Document incidents accurately in the system of record.
• Respond to alarms and assist with security event resolution.

Skills

Alarm verification

Video monitoring

Two-way audio

Incident management

Decision making

Tools

Two-way audio/video surveillance

Job description

Interface Systems is seeking a Level 3 iSOC Coordinator to manage live security events. You will verify alarms, monitor video feeds, and use two-way audio/video tech to communicate with monitored sites, customers, and emergency services. The role requires swift, authoritative decision-making and clear incident documentation.

On-site, night-shift work with competitive benefits starting Day 1. Expect performance bonuses and attendance incentives in a fast-paced, technology-driven team.