Real-Time Facilities Command Center Technician

Epic; Branson (MO); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Healthcare benefits

Merit-based compensation

Annual raises and bonuses

Stock grants

Job summary

Epic is seeking an Operations Center Technician to maintain business continuity across our global campuses. The role involves monitoring real-time alerts, managing security systems, and overseeing operations from our Facilities Command Center.

The ideal candidate will have experience in security operations, excellent communication skills, and be eligible to work in the U.S. without visa sponsorship. This position is based in Madison, WI, with relocation assistance available.

Qualifications

• Experience in security operations, emergency response, or a related field preferred.
• Ability to work in a high-pressure, real-time environment.
• Eligible to work in the United States without visa sponsorship.

Responsibilities

• Maintain business continuity across Epic's global campuses by monitoring alerts.
• Manage access and security systems from the Facilities Command Center.
• Coordinate emergency responses to disruptions such as natural disasters.

Skills

Strong situational awareness

Excellent communication skills

Decision-making skills

Coordination abilities

Job description

Epic is seeking an Operations Center Technician to maintain business continuity across our global campuses. The role involves monitoring real-time alerts, managing security systems, and overseeing operations from our Facilities Command Center.

The ideal candidate will have experience in security operations, excellent communication skills, and be eligible to work in the U.S. without visa sponsorship. This position is based in Madison, WI, with relocation assistance available.