Real-Time Facilities Command Center Technician

Epic; Iowa City (IA); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Healthcare benefits

Merit-based compensation

Annual raises and bonuses

Stock grants

Job summary

Epic is seeking an Operations Center Technician to maintain business continuity across our global campuses by monitoring real-time alerts and managing security systems. This role requires effective coordination of emergency responses to disruptions and close collaboration with internal teams.

The ideal candidate will have experience in security operations and must be able to work under pressure. A COVID-19 vaccination is mandatory, and relocation assistance to Madison, WI will be provided.

Qualifications

• Preferred experience in security operations, emergency response, or related fields.
• Strong situational awareness and decision-making skills are necessary.
• Excellent communication and coordination abilities are a must.
• Must be able to work effectively under high pressure in a real-time environment.
• Eligible to work in the U.S. without visa sponsorship.

Responsibilities

• Maintain business continuity by monitoring real-time alerts.
• Coordinate emergency responses to situations like natural disasters.
• Manage access and security systems from the Facilities Command Center.
• Work closely with internal teams and emergency services.

Skills

Security operations experience

Decision-making skills

Communication abilities

Coordination skills

Situational awareness

Job description

Epic is seeking an Operations Center Technician to maintain business continuity across our global campuses by monitoring real-time alerts and managing security systems. This role requires effective coordination of emergency responses to disruptions and close collaboration with internal teams.

The ideal candidate will have experience in security operations and must be able to work under pressure. A COVID-19 vaccination is mandatory, and relocation assistance to Madison, WI will be provided.