Real-Time Autonomous Delivery Supervisor

Serve Robotics; Los Angeles (CA); Remote; USD 50,000 - 70,000; Full time

Job summary

Serve Robotics is looking for a Remote Supervision Coordinator to monitor and support our autonomous delivery robots in Los Angeles. You will ensure safe and efficient operations while communicating with customers and suppliers.

This role requires strong attention to detail and experience in a fast-paced environment. Ideal candidates should have 2+ years in operations or customer support and be comfortable making real-time decisions.

Qualifications

• 2+ years of experience in operations, customer support, logistics, or similar environments.
• Experience using computers and web-based tools in a professional setting.
• Strong attention to detail and ability to manage multiple tasks simultaneously.
• Clear written and verbal communication skills.

Responsibilities

• Monitor and supervise autonomous robot activities for safe operations.
• Communicate with restaurants, merchants, and customers to resolve operational issues.
• Document and report incidents accurately.
• Test product functions to identify bugs and operational gaps.

Skills

Attention to detail

Communication skills

Experience with web-based tools

Ability to manage multiple tasks

Job description

Serve Robotics is looking for a Remote Supervision Coordinator to monitor and support our autonomous delivery robots in Los Angeles. You will ensure safe and efficient operations while communicating with customers and suppliers.

This role requires strong attention to detail and experience in a fast-paced environment. Ideal candidates should have 2+ years in operations or customer support and be comfortable making real-time decisions.