Remote Robot Operations Supervisor

Industrious Ventures; Los Angeles (CA); Remote; USD 50,000 - 70,000; Full time

Job summary

Serve Robotics, located in Los Angeles, is looking for a Remote Supervision Coordinator to oversee autonomous delivery robot operations. The role involves ensuring safe and efficient service execution while communicating with various stakeholders.

Candidates should have over 2 years of operations experience and strong attention to detail. The position involves work on-site, requiring physical mobility and the ability to lift up to 50 lbs.

Qualifications

• 2+ years of experience in operations, customer support, logistics, or a similar fast-paced environment.
• Experience using computers and web-based tools in a professional or structured setting.
• Strong attention to detail ability to monitor and manage multiple robots and tasks simultaneously.

Responsibilities

• Monitor, supervise, and guide autonomous robot activities in real-time.
• Communicate directly with restaurants, merchants, and customers to resolve issues.
• Document, track, and report incidents accurately and timely.

Skills

Operations experience

Customer support

Logistics knowledge

Attention to detail

Communication skills

Job description

Serve Robotics, located in Los Angeles, is looking for a Remote Supervision Coordinator to oversee autonomous delivery robot operations. The role involves ensuring safe and efficient service execution while communicating with various stakeholders.

Candidates should have over 2 years of operations experience and strong attention to detail. The position involves work on-site, requiring physical mobility and the ability to lift up to 50 lbs.